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The Front Desk Agent at the Residence Inn by Marriott SeaTac i s responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
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A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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Experience: At least one year of experience working at a hotel front desk in a Night Audit, Front Desk Clerk, or similar capacity. The Night Audit Clerk will play a crucial role in overseeing front desk operations and audit functions during overnight hours, ensuring smooth and efficient service for our guests.
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Answer all phone calls in a professional manner and handling the front desk and all assigned duties. Coordinate med Concierge, Office Manager, Hotel. Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service.
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Minimum of 2-3 years of experience in a hotel front desk or night audit role, with at least 1 year in a supervisory capacity. Oversee front desk operations during the night shift, including check-ins, check-outs, and guest inquiries.
$24.91 an hourFull-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. - Proven experience in a customer service role, preferably in a hotel or related field.
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