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Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
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No experience requited, hiring immediately, appy now. Hiring now with no experience required. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
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They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.
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Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support.
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They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers.
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Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Associates in Store Support positions are responsible for a variety of non-sales functions.
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Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. This position interacts with Home Depot associates and customers.
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ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
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