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In this role you will work with internal departments including IT Software Development, Quality Assurance, IT Operations, Escalations, and CARE to manage Five9 issues/problems. Likewize is searching for a Product Operations Engineer to join our team at our global Headquarters in Southlake, TX. Likewize uses proprietary software hosted by Five9 to connect telephony calls into their call-center.
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Key services include home care, home health, and hospice for both geriatric and disabled individuals through multiple locations in multiple states Job Description: The Chief Clinical Officer (CCO) will work with senior leadership and be responsible for the development and overseeing of all quality assurance and performance improvement initiatives within our portfolio of Home and Community Based Services businesses across multiple states.
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Handle charge by phone, Back office search functions, Back office The Order Viewer, Flash Seats for Admin, Flash Seats for Customers, Customer Service Basics, Utilizing Wiki, Slack, Five9, Escalation process, Transfer process, Brand protection (Dos and Don'ts), Outlook, including calendar, Quality Assurance, Soft skills, MOD - Method of Delivery, Back Office Refunds, Back Office Exchanges, Submitting Internal Inquiries (case by case scenarios.
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Primary responsibilities include: Pre-procedure care, Recovery room care; and actively participates in all Quality Assurance and Performance Improvement activities. Candidate must demonstrate proficiency in acute care nursing, be a graduate of an accredited school of nursing, have a current state license to practice as a registered nurse, maintain basic life support certification and ACLS, and have at least two years of nursing experience.
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The Chief Clinical Officer (CCO) will work with senior leadership and be responsible for the development and overseeing of all quality assurance and performance improvement initiatives within our portfolio of Home and Community Based Services businesses across multiple states.
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Assist in the establishment of Key Performance Indicators (KPI’s) and benchmarks for patient care, quality and safety. Certified Professional in Healthcare Quality (CPHQ) or similar certification preferred.
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Five years clinical experience in a multidisciplinary health care setting which includes a minimum of two years of inpatient Performance Improvement/Quality Assurance experience preferred.
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Rapidly growing, diversified provider of in-home care to individuals with chronic conditions. The CCO will lead the development and implementation of quality management strategies, policies, and procedures to enhance patient outcomes and satisfaction.
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Key services include home care, home health, and hospice for both geriatric and disabled individuals through multiple locations in multiple states. This senior leadership role is dedicated to ensuring the highest standards of care are met, promoting a culture of continuous improvement, and ensuring compliance with all regulatory requirements.
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Implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and operational. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
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Foster a culture of quality and safety throughout the organization. Analyze quality performance data to identify trends and areas for improvement. Develop and implement training programs for staff on quality improvement practices and compliance requirements.
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Knowledge of Texas Medicaid, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Leads workgroups and/or initiatives associated with the development, implementation, and maintenance of value-added services using data driven processes and ensuring alignment with organizational goals related to providing high-quality, cost-efficient care that improves health outcomes of members and increases overall membership.
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Quality Assurance: Maintain the highest standards of patient care and quality assurance within the call center operations. Valor Healthcare is looking for a Quality Assurance program manager to join our proposal team for a government contract to support the Global Nurse Advice Line (NAL) which is a service to Military Health System (MHS) eligible beneficiaries.
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Maintains established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards, Produce and continue to maintain all credentialing, certifications, licensing, and training that is required for the position.
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Maintains proper documentation as described by the quality assurance program including accessioning logs, test report logs and training/competency check lists. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs.
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care quality assurance jobs in Dallas, Fredericksburg, Virginia
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