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At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. Deliver friendly customer service, help customers shop our store, and find what they're looking for.
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Retail and/or customer service experience preferred. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.
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Educate customer on Voice of Customer (VOC) survey. We are here for all Team Members and all Makers to create, innovate and be better together. Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for other Team Members.
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Educate customers on the Voice of Customer (VOC) survey. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
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Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
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Assist with Omni channel processes, including BOPIS (Buy Online Pickup in Store) and Ship From Store (SFS) As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
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Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
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Participate in the truck un-load, stocking and planogram (POGs) processes. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.
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In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Complete truck unload and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
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If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation. Provide a fast and friendly check out experience; execute cash handling to standards.
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Cross trained in Custom Framing selling and production. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
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If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
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EEOC Know Your Rights Poster in Spanish. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. EEOC Poster Optimized for Screen Readers. Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
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EEOC Know Your Rights Poster in English. Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
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Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process and general store recovery to ensure a well merchandised and in-stock store. Federal FMLA Poster.
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team member customer service jobs Company: Michaels Stores in Fredericksburg, Virginia
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