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This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook.
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Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook. Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures.
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Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services. Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position.
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They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
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Job Title: Retail Customer Service Associate. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment.
$36,000 - $59,000 a yearFull-timeExpandUpdated Yesterday - UpvoteDownvoteShare Job
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For new hires, must meet all FedEx Office employment qualifications in force at time of hiring. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
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Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
$19.5 - $22.45 an hourPart-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Supports FedEx Office Quality initiatives. Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents. Takes complex customer orders using order systems and provides accurate pricing information.
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FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
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Ensures confidentiality of customer data and careful handling of documents, media, and packages. Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members.
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Follows instructions of supervisors and assists other team members in performing store functions. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
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Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
$16.2 - $18.65 an hourFull-timeExpandUpdated Yesterday - UpvoteDownvoteShare Job
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Assists in the training of store team members. Ensures all customer problems are resolved quickly and to the satisfaction of the customer. Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
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Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability. Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits.
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Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
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team member customer service fedex office jobs Company: Fedex Office in Fredericksburg, Virginia
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