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NTT Data seeks a seasoned leader to lead the Deskside Support team for our federal IT Service Desk. The Deskside Support team is responsible for troubleshooting issues related to workstation hardware and software, imaging workstations, providing inventory support, and request fulfillment for our customer.
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Prior experience working and supporting the federal government and US Public Sector; examples include FED/SLED/GSI/FSI.Knowledge or history of selling IT, Cyber Security, Cloud Solutions, SaaS, or enterprise level software/hardware solutions.
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The IT Support Specialist Level 2 – Desktop Technician will provide day to day local\Onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
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Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling. Vaccine Requirement: Prefer to have it if possible. As the Facilities and Data Center Technician III, you must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the facilities and data center electrical, mechanical, fire life safety systems, and communications infrastructure.
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Experience (at least 5 years) in three of the following areas, with Expertise in at least one: Networking, System Development, Software or Application Development, AI/ML, Data Science, Data Warehousing, Data Governance, Hardware Engineering, Operations, System Architecture, Cloud Architecture, Electronic Health Records, Information Assurance or Cyber Security, ITIL Framework, Agile Development, Health System Interoperability, and Life Sciences.
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You will also design an import of JELAs, ELAs, and standalone license and subscription acquisitions to enable usage of ServiceNow. You may also develop and implement a training program for users involved in IT hardware lifecycle asset management.
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The Customer requires subject matter expertise in technical risk analysis of enterprise and mission systems, IT systems and networks, mobile and wireless networks, cloud-based computing, network management platforms, communication protocols, scripting or programming products, configuration scripts, and IT hardware and software products in support of Customer’s technical risk assessment activities.
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JSP operates and defends the Department of Defense’s (DOD) key cyber terrain and provides information technology (IT) services to Pentagon and National Capital Region (NCR) customers. Support traditional server clustering solutions (i.e. EMC AutoStart and Veritas Cluster Server, Microsoft Cluster Server) on tenant provided compute platforms (i.e. tenant operated hypervisor, and computer hardware.
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Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
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In this role, you will become an operational authority in maintaining and supporting end user hardware and software, and other IT end user solutions. You will perform Desktop Support operations daily and provide IT support for our internal executive customers (All VPs, including executive officers such as CIO, CTO, CEO and Board of Directors, and their Admins.
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Providing oversight and guidance during requirements definition activities, technical assessments and product evaluations, project verification and validation, IT system administration, hardware and software support, concept development activities, testing and deployment activities, transition facilitation, and decommission of systems and/or databases.
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Responsibilities The IT Hardware Technician will be part of a dynamic team that provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Endpoint IT Systems.
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IT Training Specialist III Full Time Arlington, VA, US Secret Clearance Required Travel : Be part of a team traveling to all DoS locations both domestically and internationally. Challenging projects: The successful Training Specialist III will perform end user training and support for custom hardware and software solutions in both CONUS and OCONUS locations.
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In addition to overseeing the live or production environment, the ISSM will cooperate with other members of the IT Team to ensure seamless infrastructure maintenance and upgrades by participating in the system and user acceptability testing of new hardware and software solutions.
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Serve as primary technical manager contact for helpdesk and IT support technicians on various enterprise IT issues – hardware, cloud, security, software, and network troubleshooting.
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