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In order to extend this high level of care, you will communicate with patients, families, other healthcare professionals, and social workers to promote patient safety, quality of care and cost-effective outcomes, for patients that require long-term care or home care after hospitalization.
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We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
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In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. Position Description :The selected candidate will be the resident Subject Matter Expert responsible for optimizing workforce management activities and technologies by; providing detailed and timely reporting of contact center metrics, analyzing the incoming and outgoing customer contact channels to establish trends, establish staffing requirements, optimize resource allocation, monitor compliance, variances to scheduled shifts and other key performance indicators.
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