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Provide support to Tier III network engineers for incident management and projects (site surveys and coordination and installation of new equipment) Troubleshoot incident tickets escalated from the Network Operations Center (NOC.
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In depth experience with security group operations, including areas such as continuous monitoring of systems and alarms, incident response, workflow management, etc. Promote technical quality - assess quality of InfoSec operations and related work including detection and control effectiveness, training and awareness, incident monitoring and response, and threat intelligence.
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Phia, LLC is a Northern Virginia-based, small business established in 2011 with a focus on Cyber Intelligence, Cyber Security/Defense, Intrusion Analysis & Incident Response, Cyber Architecture & Capability Analysis, Cyber Policy & Strategy, and Information Assurance/Security.
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You will help develop and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope, maintain CMDB integrity, and effectively support other IT Service Management (ITSM) processes such as Event, Incident, Change, and Asset Management.
$220,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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4+ years of experience with IT systems support, including Tier I and Tier II customer services and incident and problem management? Experience with IT Project Management and various methodologies.
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Monitor and ensure compliance with standards, policies, and procedures through collaboration with Governance, Risk and Compliance (GRC), Product Engineering, Identity and Access Management (IDM), and Corporate Incident Response Team (CIRT) teams.
$140,000 a yearFull-timeExpandUpdated Today - UpvoteDownvoteShare Job
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Analyze common issues and assist with ensuring incident management processes are effectively structured. Provide expert-level support for Tier 1 and Tier 2 incidents involving Salesforce, Amazon Connect, and web-based applications.
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ManTech is seeking a motivated, career and customer-oriented Location Support Center (LSC) Lead to lead a team of IT support professionals responsible for incident response, deskside service, and project management.
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Possess profound knowledge in operational systems management and IT Service Management (ITSM), with substantial experience in incident management, incident response, change management, and operational metrics.
$405,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The Head of Production Support is a new role that will manage, develop, coach and mentor Commercial and Government Support and Incident Management staff who respond to client requests, reproduce and troubleshoot issues.
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Knowledge of threat intelligence, vulnerability management, and security incident response best practices. Relevant certifications such as GIAC Certified Incident Handler (GCIH) or Certified Incident Response Handler (GCFA) are preferred.
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IRC team is expected to respond to all alarms/alerts set in Server Automation Operations System (SAOS), Data Center Infrastructure Management (DCIM) to quickly discover anomalies and engage Subject Matter Expert (SME) teams to start issue triage.
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The Lead Engineer position will require both technical expertise and project management competency. The engineer will serve as the interface between Lumen and Government POC regarding planned and unplanned maintenance events, incident response by identifying which Lumen transport circuits are impacted by an event.
$145,770 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience with scripting and automation using PowerShell, ARM templates, and Azure DevOps. Knowledge of securing virtualized environments, including threat detection, incident response, and compliance frameworks.
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This role entails comprehensive development and support for an initiative using Contact Center Tools (Amazon Connect OmniChannel Contact Center, Amazon Lex Chatbot, and Salesforce Customer Service Incident Management.
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incident management jobs in Reston, VA
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