Upvote
Downvote
Head of Production Support
Share Job
- Suggest Revision
Full-time
- The Head of Production Support is a new role that will manage, develop, coach and mentor Commercial and Government Support and Incident Management staff who respond to client requests, reproduce and troubleshoot issues
- To be successful, this individual must collaborate effectively with multiple stakeholders across product management, software engineering, data science, infrastructure, security, business, innovation and pre-sales functions within Exiger and be able to manage multiple projects working in a fast-past environment.
- 5+ years demonstrable Incident Manager experience
- Experienced using Salesforce ServiceCloud, Zendesk, Jira, Confluence, or similar software
- Flexible, hybrid approach to working from home and in the office where applicable
Active Job
Updated 1 month agoSimilar Job
Relevance
Active