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You will own an “overlay” team of subject matter and industry experts who will be responsible for each area of client services including Implementation, Professional Services, Telco Solutions, Customer Success, Technical Account Management, Technical Support.
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Own customers technical journey (onboarding, escalation, solution guidance) when needed to drive product adoption by driving success plans that allow the customer to deliver on the Mission.
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This can be achieved with any of the following certifications: Product Owner/Product Manager, Advanced Scrum Master, Release Train Engineer, or Safe Coach (SPC) Experience as a Product Owner/Manager, Scrum Master, Release Train Engineer, or Safe Coach.
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The EWS Reporting & Technical Associate is a critical part of that team, creating and delivering regular analytics and insights. The Enterprise Workforce Solutions (EWS) team is part of the Human Capital organization at Guidehouse and is a critical partner to the client service delivery segments at Guidehouse, enabling outstanding client service, revenue generation and a compelling employee experience.
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Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities.
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The associate is responsible for conducting internal assessments in partnership with information security officers, application owners, and service owners with PCI-DSS compliance tasks such as evidence preparation, evidence gathering and review, aligned to the PCI-DSS requirements.
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On the technical side they will grow in their understanding of Python, C. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards.
$22 - $36 an hourInternExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Provides technical support for backup systems and components, including on-call after hours support 7 days a week. Required certifications are: CompTIA Security+ Preferred certifications are: CompTIA A+, Comp TIA Network+, Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE, Cisco Certified Entry Networking Technician (CCENT), Cisco Certified Network Associate (CCNA) - Routing and Switching, Cisco Certified Network Professional Level (CCNP) - Routing and Switching and VMware Certified Professional.
$80,000 - $100,000 a yearExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Provides support to customer/users where the product is highly technical or sophisticated in nature. In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer’s problem cannot be resolved directly by first-level resources.
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Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.
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The Tech Lead needs to be a technologist with excellent communication and customer service skills and a passion for data and problem solving. At Steampunk, our goal is to build and execute a data strategy for our clients to coordinate data collection and generation, to align the organization and its data assets in support of the mission, and ultimately to realize mission goals with the strongest effectiveness possible.
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OBXtek is looking for a Technical Writer (TW) to work in our McLean Headquarters office, who will support the Program Manager and RMF Team Leads regarding all tasks associated with the Risk Management Framework lifecycle including but not limited to: System Security Plans, System Categorization Forms, Privacy Impact Assessments, NIST Control Documentation, Digital Identity Risk Assessment Forms, Security Impact Analysis, and System Inventories.
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The program delivers Engineering, Operations, Cybersecurity, and Service Management in support of a) Windows 10 and Windows 11 platforms managed using Microsoft Endpoint Management solutions, Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune in a hybrid joined Azure and on premises co-managed Active Directory; and b) MacOS environment (MacOS Monterey, Big Sur, Catalina) using the Casper Administration Management (CAM) and JAMF mobile device management system.
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As an Azure DevOps Lead Engineer you will work closely with technical leads and developers of various teams to implement process improvements in various domains including: infrastructure-as-code (Terraform Enterprise) and Azure resource configuration.
RemoteExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The Senior Program Associate will serve as the primary coordinator for financial, recruitment, onboarding, administrative, and logistics for USAIDs Global Health Training, Advisory, and Support Contract (GHTASC.
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customer service associate product support technical intern jobs in Reston, VA
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