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The IT Help Desk Support Technician Tier 1 role entails installing devices on a network, troubleshooting equipment issues that may be either software, hardware or network based.
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Experience analyzing high volumes of logs, network data (e.g., Netflow, Full Packet Capture), and other attack artifacts in support of incident investigations and in-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., Google Chronicle, ArcSight, Splunk,Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic.
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Performs trending, baselining, and reporting for UNS network data and voice services and supports overall Network performance to include telecommunications services and coordination with other IRS troubleshooting entities Coordinate with support personnel throughout the IT organization guided by the network Service Level Agreements (SLAs) with internal and external organizations.
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Harmonia Holdings has an exciting opportunity for a Network Support Technician (Tier II) to join our rapidly growing team supporting a federal government client. Job Summary: The Network Support Technician (Tier II) is responsible for providing advanced technical support and assistance to end-users regarding network systems, hardware, and software.
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The Storage Engineer will apply expertise to the full life cycle of storage area network (SAN) administration, architecture, and support. Provide full life cycle storage area network (SAN) administration, architecture, and support including storage utilizations/capacity planning and adjusting storage requirements.
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Provide VTC support for scheduling, call setup, testing, and troubleshooting measures. Facilitate mapping and troubleshooting user access to shared network resources. Provide support for computer peripheral device requests, installation, and troubleshooting IAW established policies and procedures.
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Technical understanding in some of the following areas: network communication using TCP/IP protocols, basic understanding of malware (malware communication installation or malware types), or intermediate knowledge of computer network defense operations (proxy, firewall, IDS/IPS, router/switch, or open-source information collection.
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The ideal candidate will be able to support DHS Component/Customer and Enterprise solution designs and implementations, Core network technology refresh projects, Cloud integration and migration projects, incident ticket troubleshooting and providing input to for DHS network modernization architecture and design efforts.
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Technical Troubleshooting and Maintenance: Troubleshoot and maintain all technical equipment, including core network infrastructure, automation systems, NRCS, PAM, MAM, editing systems, graphics systems, switchers, routing, and associated studio equipment like robotic cameras, pedestals, and video walls.
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Infrastructure Troubleshooting: Engage in troubleshooting and debugging of infrastructure assets e/g Dell, Supermicro, HP, Arista, Juniper, Netapp, VMWare, Pure Storage, and other network and production assets, operating system issues and perform on-prem break-fix activities, power cycles, troubleshoot failed components, RMA, and shipping and receiving.
$120,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will perform duties in information technology management to include, issuing, tracking, recording, and troubleshooting command mobile devices, external hard drives, computer headsets, and phone headsets.
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What You'll Do: We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will perform duties in information technology management to include, issuing, tracking, recording, and troubleshooting command mobile devices, external hard drives, computer headsets, and phone headsets.
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The Senior Network Engineer will be part of the Enterprise Network Engineering Team. This position will provide network engineering and tier-3 support for Freddie Mac datacenters and cloud networks across multiple locations.
$117,000 - $175,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Current certifications in relevant technologies such as Microsoft Windows 10 MCSA, CompTIA Network+ and A+ preferred. The Systems Support Specialist is responsible for providing on-site and remote end user support for all issues involving firm provided hardware (desktop, laptop, and mobile) and software in a timely and efficient manner.
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Leidos' Digital Modernization group is seeking a Senior Network Engineer to be responsible for the design, migration, implementation, enhancement, optimization, and maintenance of infrastructure in support of the Compartmented Enterprise Services Office (CESO) program.
$108,550 - $196,225 a yearFull-timeExpandApply NowActive JobUpdated Today
network support troubleshooting jobs Title: engineer support Company: Merge It in Mclean, VA
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