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We are currently hiring for a Front Office Agent. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals.
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The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures.
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Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role. We are looking to add an upbeat, enthusiastic Front Desk Agents to provide great service and memorable experience to our guests.
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Experience with hotel reservations software, like OnQ or Opera. Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc.
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Minimum of 1-2 years of experience as a Guest Service Agent is preferred. Minimum of 1-2 years of experience as a Guest Service Agent is preferred. Process all payments according to established hotel requirements, and Commonwealth Lodging Management cash handling S.O.P.'s.
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Skilled in the use of front office equipment. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Takes same day reservations and future reservations when necessary.
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A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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Previous hotel front desk experience is strongly preferred. Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay.
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The Westin Richmond Hotel is looking for a dynamic Full-Time Front Desk Agent. One-year front desk or related experience required. The Westin Richmond Hotel is looking for a dynamic Full-Time Front Desk Agent.
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Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Our hotel is currently accepting resumes and applications for the position of Guest Service Agent with the Front Office team. A Guest Service Agent is responsible for selling rooms, registering and assisting arriving and in-house guests, in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
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