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Team members are responsible for providing quality customer service as well as activation and technical support. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency. Excellent written and verbal communication skills with the ability to provide a high level of customer service.
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Establish long-term customer relationships by providing exceptional service and one-call resolution. Related customer service experience and/or training is a plus. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network.
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5 monthly Sling Blue and Orange service. Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues.
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We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
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Post-training production schedule may include a rotation of at-home and onsite work based on performance and business needs. This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Your mission is to be one of the best customer support advocates in the industry. Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools.
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As a part of the Customer Experience Team (CXO), you will be the voice of the company to our customers. Willingness to work flexible schedules - pay differential applies to weekends and evenings.
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Join us for a Hiring Day for our open Wireless Customer Service Representative roles on Tuesday, August 6th and Wednesday, August 7th. + Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift.
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We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan. An awesome attitude with a customer-first mindset.
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Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, OnTech, and GenMobile. Heavily discounted DISH, Sling, & Boost Mobile. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
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Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer. Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties.
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Previous customer service experience in field support. Essential Duties and Responsibilities Travel to customer sites to install, repair, and perform preventative maintenance to customer’s equipment to include flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables.
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To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor is one of the most important jobs of the Postal Service.
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We are hiring Remote Customer Service Representatives to join our elite teams. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
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customer service flexible schedule jobs Company: Johnny in Bastian, VA
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