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AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.
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About the RoleEGlobalTech, a Tetra Tech Company, is hiring a Splunk Specialist (SIEM Engineer/SOAR SME) with an active Secret Clearance to join our Cyber Solutions Practice in Arlington, VA and support a federal customer located in Leesburg, VA, on a newly awarded Security Operations Center contract.
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Provide technical training and support to other employees, Provide after-hours on-call support to the site as needed. As a first-line support, maintain and repair all PET manufacturing equipment at the facility, including lead-shielded hot cells, manipulator arms, radiosynthesizers, etc.
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Experience effectively communicating with technical and non-technical stakeholders to balance business requirements, performance, cost, and security concerns when architecting and designing solutions to meet customer requirements.
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Respond to technical support requests via telephone, email, and in-person interactions. Provide on-site and remote end user support for all issues related to firm-provided hardware and software.
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Scope of Job:We are seeking a highly skilled and experienced cloud-based SCCM engineer to assist in developing and delivering workstation support and solutions for a mission-critical Government program that has a rapidly growing demand for information to be securely accessible anywhere, anytime, from any device.
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To provide technical direction and engineering support for projects and infrastructure build for IAM solutions. Ability to administer and provide support for IAM applications such as ForgeRock, SailPoint, RSA, Daon, Ping, Azure, SiteMinder components policy servers, databases, and directories.
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We are looking for a Data Center Construction Project Manager to support critical facility construction projects - Greenfield and Brownfield. At that point of the project, project will be handed over to the customer for customization and implementation of MEP infrastructure of their choosing.
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Use of deep understanding/experience in Cloud technologies (AWS, MS Azure, Google Cloud, IBM Cloud, Oracle cloud) to support customer· Provide analytical and technical support, installation, repair, and troubleshooting in cloud servicesPreferred Education, Experience & Skills.
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Provides support to customer/users where the product is highly technical or sophisticated in nature. In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer’s problem cannot be resolved directly by first-level resources.
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From providing boutique technical solutions in support of the DOD Counter Unmanned Aerial Systems (CUAS) mission set to addressing the most critical Cybersecurity threats facing our nation as a prime contractor with the DHS Cybersecurity & Infrastructure Security Agency (CISA), a career at Edgesource is an opportunity to do meaningful, interesting, and impactful work.
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Responsible for support and maintenance of enterprise DNS services (e.g., BIND and DDI solutions). Required to provide operational network support, incident response, and troubleshooting.
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The program delivers Engineering, Operations, Cybersecurity, and Service Management in support of a) Windows 10 and Windows 11 platforms managed using Microsoft Endpoint Management solutions, Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune in a hybrid joined Azure and on premises co-managed Active Directory; and b) MacOS environment (MacOS Monterey, Big Sur, Catalina) using the Casper Administration Management (CAM) and JAMF mobile device management system.
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Contract personnel provide front line response for digital forensics/incident response and proactively hunting for malicious cyber activity for this critical customer mission. Desired Certifications:- GCFA, GCFE, EnCE, CCE, CFCE, CEH, CCNA, CCSP, CCIE, OSCP, GNFA.
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Currently, ManTech is seeking a motivated, career and customer-oriented Program Control Analyst III to join our team in Herndon, VA. Identify cost-saving opportunities and make recommendations for cost-effective solutions to support the MESP.
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customer support jobs Title: technical support engineer Company: Leeward Jobs in Ashburn, VA
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