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The Application Support Specialist will be responsible for working on site with the customer and assist with technical support for the Air Force manpower suite of web enabled database applications in the Pentagon enterprise environment.
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The position will report to the Divisional IT Manager and be responsible for providing technical support, ensuring IT security compliance and maintaining IT hardware & systems in accordance with all Belmond IT standards and procedures.
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This technical support position provides AV technology support in a call center or technology support center environment, with hours that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by users.
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We're searching for an exceptional Journeyman Network & Computer System Administrator who can grow with the company and has 4-8 years of hands-on experience to join our team in Morgantown WV, Charlottesville VA, Bridgewater VA or Arlington, VA. This is your chance to be a part of a dynamic group committed to providing the BEST support and products to our Army Program Executive Office customers.
$146,875 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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The Telecom Support Specialist will join our team in Washington DC. The selected candidate needs to have the necessary skills to provide technical assistance at the customer’s physical premises to install, move, troubleshoot, repair, modify, and assist with any issue that may arise with telecommunications and related equipment, wiring, circuits, connections, as well as supporting networking and telephone/data communication services.
$34 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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1-2 years of experience in a technical support role, preferably in a fast-paced environment. Proficiency in Microsoft 1080 Webcam/VOIP Systems and experience with End User Support utilizing Casea Help Desk System.
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An associate or bachelor's degree in Computer Science/Engineering or related field preferredPreferred Technical Certifications: CompTIA A+, Network+, Security+, Microsoft 365, Apple Certified Associate and Apple Certified Support Professional.
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E.g., IP addresses, subnets, DHCP, and DNS.Troubleshoot issues utilizing the latest versions of the following technologies: Active Directory, Microsoft 365, Windows and MAC OS, laptops and desktops, Email security, and Microsoft 365 Applications.
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Experience in at least six of the follow technical areas: network design and development; data center network services; virtual private network (VPN) services; Trusted Internet Connection (TIC) Services; network backbone services; collaboration with external Internet service providers (ISPs); Voice over IP (VoIP) implementation and quality management; wireless networks; IP address management (IPAM) services; Dynamic Host Configuration Protocol (DHCP) Services; and Cloud Network Services.
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Strong skills in IT fundamentals including, but not limited to: server administration, networking, database support/administration, infrastructure support, and IT security design.
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One or more certifications in information security (such as CISSP, CISM, CompTIA Advanced Security Practitioner, CompTIA Security Analytics Expert, CCTHP, CySA+, Security+, etc.
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2+ years of recent experience in command center operations, network operations, technical support, event/fault monitoring and/or incident management for complex server and networking systems and/or a Bachelors/Associate degree with equivalent experience.
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Collaborate with other teammates to identify solutions to client support requests and escalate to more senior team members as needed. Provide first-tier support to end users for Windows and MAC workstations, printers, mobile devices, Microsoft 365, or basic application and hardware troubleshooting.
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Assisting in development testing artifacts for each system including as appropriate Rules of Engagement, a technical assessment plan, Security Requirements Traceability Matrix, Security Assessment Report, and other necessary documentation.
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We are looking for a Senior Computer User Support Specialist to join Powder River Industries in the Alexandria, VA area to help support our customer base. High school education and 2+ years of IT technical support experience.
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