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Collaborates with other End User Support Technicians, Technical Account Managers and Client Technology Manager when escalating and resolving complex issues. Identifies and resolves complex issues or escalates issues to the End User Support Technician Tier 4 or the Technical Account Manager.
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The Manager of Support Operations will serve as the voice of our end users on the 340B ESP platform and future products. Responsibilities:Oversee a customer support team that is responsible for managing communications with 340B covered entities regarding their use of 340B ESP, a proprietary software platform, and compliance with manufacturers’ policies on contract pharmacy utilization.
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Plan visits ahead of time using family-centered, strengths-based interventions, case review, FGP, child development curriculum, and age-appropriate toys with the assistance of the HFA Program Supervisor/Program Manager.
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Description ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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Summary: The Manager II – Vendor Master Data Management (VMDM) & Product Master Data Management (PMDM) will be responsible for overseeing the VMDM/PMDM support team within the VMO while developing & maintaining positive and productive relationships with internal stakeholders and external vendor partners.
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Project Management Certification (such as: Project Management Professional (PMP), Certified Associate in Project Management (CAPM), PRINCE2 7 Foundation & Practitioner, PMI Agile Certified Practitioner (PMI-ACP), Agile Project Management (AgilePM), PRINCE2 7 Agile Foundation/Agile Practitioner, Certified Project Manager (IAPM), Associate in Project Management (APM), Master Project Manager (MPM), Professional in Project Management (PPM.
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Managing incoming Support cases that come in through the ECS Vista Support App –Making sure new requests are properly prioritized and the right resources are assigned either within our internal team, with external consultants (for report writing or notifiers), or redirected to vendor software support.
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This dive deep leader will also generate, and leverage insights based on Amazon’s unique data and metrics to lead tactical discussions with Financial Operations business teams to support FinOps leaders in making informed decisions.
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Job SummaryWe are looking for a Facility Support Specialist III (Loading Dock Manager) to join our Insourcing Solutions team, located in Bethesda, MD. In the Facility Support Specialist III (Loading Dock Manager) role, you will provide a variety of services to the site, including shipping, receiving, and delivering of animals, equipment, and supplies; as well as coordinate cleaning schedules, provide housekeeping services, and update supply inventories.
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Leverage advanced skills and knowledge to succeed as a system support manager. We are searching for a Systems Support Manager to join the Software Solutions team that supports the customer’ enterprise applications.
$191,070 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Act as a conduit for communication between Watchstanders and the NOC Manager and/or level 3 technical staff. Under the direction of the NOC Manager, initiate, plan, execute, monitor & control, and complete special projects.
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As part of a small, dynamic team, you will assist the People and Culture Manager in managing the end-to-end recruitment process, ensuring we attract top talent to drive the continued success of our business.
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This part-time role is based in White Oak. Maryland and reports to the Technology Service Manager. Perform other duties as assigned by the Technology Manager. The System Support Operator operates electronic and electromechanical imaging systems used to produce corporate publications or products.
$22 an hourFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software. Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Suitland, MD as one of the key members of the Field Services team.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Basic level experience with Microsoft Configuration Manager Console (SCCM) and client deployments. Cherokee Nation Integrated Health will provide expertise on federal projects supporting the National Park Service IT project including the internal Service Desk. The service desk provides IT support to NPS personnel at various locations and nationwide as needed.
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manager job Title: support in Arlington, VA
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