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Performs a variety of technical support functions to include new computer deployment (imaging, transfer data, physical install) and end user support. Requires working knowledge of and ability to apply standards, concepts, and techniques in the following areas: desktop computer imaging, end user support and hardware repair for Windows and Apple computers and laptops, activation and end user support for mobile devices, network printer support, and warranty coordination for HP and other makes of printers and multi-function devices.
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Help design, implement, and maintain a comprehensive CISA data architecture; design and engineer consolidated and consistent cross-agency data management solutions; development and deployment data integration analytics solutions; and design and develop end-user data visualization capabilities.
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The MSPB's IRM is responsible for the deployment, maintenance, and end user support of all IT infrastructure, network operations, cybersecurity, as well as enterprise and desktop business applications and systems.
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The primary goal of the Desktop Support Technician is to provide technical support to users of PC’s and related end-user technologies through the company’s ticketing system as well as in-person support.
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Collaborate with the Engineering, End User Support, and PMO teams to prioritize and plan project activities. Manage and participate in the design and implementation of software deployment packages and scripts to ensure timely and consistent deployment of new and updated software installations in a highly diverse user environment.
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Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support. Travel to client sites in the DC-VMD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies.
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Desktop imaging and deployment: end to end, including working directly with end-users to migrate settings, install custom applications and ensure laptop is fully functional.
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Provide end-user support for all SSP network-based applications. + Provide Windows operating system support - Windows 10 installation, patching, troubleshooting, and deployment.
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They will also work with the team to provide end user support on the usage of our custom applications and serve as a subject matter expert on the applications. 1-5 years of custom application end user support and working with stakeholders on system/configuration changes.
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Provide the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO) with change management (CM) project management support from pre-deployment through sustainment phases of the new electronic health record implementation.
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Qualifications 5+ years' I.T. support experience focusing on end-user software support, database management, software deployment, software, and hardware troubleshooting required.
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Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers.
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Provide the customer with support on design, deployment, and protection of their information technology networks, infrastructure, and provide end user support services that enable the customer to execute their core mission.
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LinQuest Corporation has a stellar 40-year track record of providing end-to-end system-of-systems (SoS) architecture definition, engineering design, integration and test, and operations expertise to enable full lifecycle development and deployment of pre-eminent Space, Air, Land, Sea, Ground, and Cyberspace game-changing capabilities across US DOD and IC Customers' portfolios.
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5+ years of experience with the following: Desktop Engineering experience, design/engineering/architecture experience in end user computing technologies Including Systems Center Configuration Management (SCCM) and Microsoft deployment toolkit.
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end user support deployment jobs in Alexandria, VA
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