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Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
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The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
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Job Title: Customer Service Associate. Prior food service and/or customer service experience preferred. Excellent customer service skills. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
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If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.
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The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
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Prepare all made to order food and/or beverages according to recipe or customer specifications. Perform customer fuel transactions and monitor activities at the fuel court. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment.
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Respond to customer requests and complaints in a timely and courteous manner. Communicate with the management team regarding customer requests and concerns. Maintain proper cash levels in register drawer and change machines.
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Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.
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Soar with us at Wawa. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. And there’s one secret ingredient that truly sets Wawa apart: Our Associates.
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Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated.
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We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.
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Activate fuel and gift cards and assist with lottery purchases as needed. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.
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If you require an accommodation, please contact our Associate Service Center at. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa’s policy manual, training materials and other publications.
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Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
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