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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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PHYSICAL DEMANDS: This work requires some physical exertion such as hooking up trailers to customer vehicles, lifting/carrying propane tanks and moving supplies, climbing into and reaching into U-Haul trucks, and long periods of standing and walking while helping customers at the counter and in the showroom.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.
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Here’s What You’ll Be Responsible For Initially, you’ll team up with a more customer service representative to train on the knowledge and skills you’ll need to perform. At Mr. Rooter Plumbing, you don’t need prior customer service experience or college degrees to join our team.
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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred. - Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
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Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines. - Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements.
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The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. - Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner.
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Resolves customer inquiries and complaints fairly and effectively. - Recommends and implements programs to support customer needs. - Quickly adaptable to changing priorities and customer needs.
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Ability to deal with customer frustrations while still maintaining that positive attitude. - Has a sense of urgency for customer requests. Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network.
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Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency) Act as a Jet Aviation Brand Ambassador. Complies with all relevant airport and Jet Aviation policies, regulations, and laws.
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Willingness to always provide a five-star experience. The Hangar environment may be extreme hot and cold during certain seasons of the year. The employee is frequently exposed to vibration. Must obtain an Airport ID Badge within 30 days of employment.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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customer service up jobs Company: Capital One in NY, Us
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