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Prior experience in sales engineering, technical marketing, technical product management, partner architect, technical evangelist, marketplace success is a strong plusBachelors of Arts or Science, with a computer science background preferred.
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Large enterprise account management experience: including onboarding and implementation, product adoption, driving customer innovation, upsells, cross sells and renewal management.
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As a Customer Success Manager on our team, you’ll work closely with Solutions Engineering, Sales, and Product to deliver an amazing experience for our customers, be accountable for net revenue, and grow enterprise accounts.
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What you'll doAs a Strategic Customer Success Manager, you'll be the point person responsible for a portfolio of our largest customers. As a Strategic Customer Success Manager at Airtable, you will work closely with our top enterprise customers, including many Fortune 100 companies.
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As an Enterprise Customer Success Manager, you'll engage with the largest and most prestigious hospitality groups in the world. BA /BS5+ years in Account Management or Customer Success, preferably in hotel technology.
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A minimum of 5+ years of work experience with a complex technical SaaS product in Customer Success, Account Management, or other relevant roles. Our Customer Success Managers have directly influenced business outcomes, impacted Persona's product roadmap by synthesizing customer feedback, and driven revenue growth through deepened platform adoption.
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Work closely with cross-functional partners like Sales, Success, Account Management, Support, Education/University partnerships team, Marketing, Insights, Product, User Research, Enablement, RevOps, etc.
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2-5 years of experience in partner success management, business development, or a related role within a SaaS or Fintech company. Provide Windfall product enablement & documentation to partner sales and customer success teams.
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Explo is looking for a Customer Success Manager to help manage and expand current accounts, while building the foundation for our Customer Success Organization as the first Customer Success hire at the company.
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3-7 years of experience in analytical, customer-facing roles (e.g., customer success, nonprofit development research, consulting, project management, etc.) As a Customer Success Manager on the Nonprofit team, you will own a set of accounts and partner with your customers to ensure they are receiving maximum value from their engagement with Windfall.
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The Government Customer Success Manager (CSM) role contributes to the mission of BetterUp by ensuring that our customers and members receive the full value of the BetterUp platform. Leadership skills, client service orientation, strategic consulting, project management, relationship mastery, problem-solving, and storytelling are the core skills exercised in this role.
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Pulley is growing quickly with over 3000 customers including unicorns like Clubhouse, Birdies, and Coda - all within our first year of product launch. We're a high-performing team looking for passionate, execution-focused, self-starters to help us build equity management tools for founders.
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Collaborate with Sales, Product Management, and Engineering teams to align customer success initiatives with business objectives. You will bring strong relationship-building experience, deep technical and product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services.
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Has 3-5 years of experience in a customer success or account management role (esp. Copy is currently the most under-leveraged aspect of building product, despite being even higher ROI than design and touched by everyone from legal to engineering.
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You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services.
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management product manager jobs Title: success manager in San Francisco, CA, Us
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