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2 to 4 years experience in a support related role for a software product (enterprise SaaS a plus) - Strong technical and written skills - Experience with Intercom, Zendesk, Salesforce - Ability to communicate complex concepts to customers - Process-driven and having attention to detail - Eagerness to respond to tickets to ensure that all SLA response times are met - Empathy for customers and diligence to resolve problems to provide customer satisfaction - Passion for the startup experience.
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Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience desired but not required.
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Support key business partners as a jack of all trades to accelerate growth and customer delivery in Loop's most important business segments. This role will work directly with customer success, product, engineering and business operations to build key reporting, validate Loop's technology outputs, and support client demos.
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You will perform in all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customer and their aircraft.
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Parental leave, adoption and surrogacy benefits, and family planning/fertility support. A Tier 1 technician will hold responsibilities in the functional areas of: Security operations, first-responder, fire watch, safety, trouble shooting, causality response, and customer service.
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We are seeking a Communications Specialist to assist our team with the skills to support our student engagement campaigns. Understanding of omni-channel customer experiences. Support executive management by drafting and/or editing communications as needed.
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Customer Support Clerk - PH Client Service Lab, Part-time, Evenings. The Customer Support Clerk provides various customer service functions that support the patient care units and off-site lab customers.
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Review and assess customer's competitive position, business model, and strategies to create a customer investment strategy (use of trade, shopper marketing, and integrated marketing resources) that will best support mutual growth.
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As a Capital One SailPoint Engineer, you’ll work on a SailPoint identity platform to support Identity Access Management needs. At Capital One, you’ll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.
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SUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks.
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What you will do: The Customer Success Manager, Growth role will be responsible for renewal revenues for the Growth Segment while further enabling our Customers to realize business value from their investment and support our Customers in their journeys to become advocates of Varicent – both our company and our products.
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Candidate must be able to obtain an SF-85P Public Trust clearance from the FAA customer. LEAF support on various FAA centric programs, demos and opportunities as needed. There are a number of support/maintenance functions that utilize PERL/PYTHON.
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Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
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The Maintenance Technician / Maintenance Mechanic position allows you to work from home with regional travel to customer locations within state. Perform equipment troubleshooting, repair, preventative maintenance and lube inspections on all machinery and support equipment.
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The Mobile Medical Equipment Manager oversees the team's operations on a day-to-day basis, collaborates and maintains positive relationships with our customers, works to develop their team, and provides a communication channel between hospital executives and TRIMEDX. This position leads MME staff and initiatives in providing superior customer service, operational efficiency, and financial success.
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