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In-depth knowledge of: Hands on experience in Networking Knowledge about Data Centre Windows OS (e.g. XP, Vista, Windows 7, 10) Microsoft Office applications Active Directory Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
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Mobile device management including IOS and Android devices Mac operating system, to support Apple pc users. Must be able to pass annual criminal and motor vehicle background Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
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This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client Ensure control of assets and inventory through the prompt turnaround of parts and equipment as required by client service agreements Provide timely communication on issue status and resolution.
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Understand all Safety policies and guidelines and work within the guidelines of policies on a daily basis Maintain ticket updates for all reported incidents. IT Qualifications At least two of the following: Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Application CompTIA A+, Microsoft Certified Professional (MCP) or better.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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Must have at least 5 years of hands-on experience building and maintaining Windows and Linux systems (not Help Desk/ticket experience). Interface with Program Management, System and Software Integration Engineers, Test Engineers, Information Assurance Engineers, and other project team members in an Agile environment.
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Must have at least five (5) years of hands-on experience building and maintaining Windows and Linux systems ( not Help Desk/ticket experience). Hands-on experience with hardware and software maintenance.
$220,900 a yearFull-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Must have five (05) years of hands-on experience building and maintaining Windows and Linux systems (not Help Desk/ticket experience). CTI is seeking an experienced TS/SCI polygraph cleared System Integration Engineer (SIE) to support our Intelligence Community customers.
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The Sr. Systems Integration Engineer must possess the high level of in-depth expertise required to design and develop new capabilities for a complex system with exacting interface, performance, and security requirements.
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Perk & Benefits Flexible Work Arrangement (Rostering System) Experience an array of different IT projects/work cases Be your Own Boss! Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
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Ready to travel 10-20 Miles as per the requirement Perk & Benefits Flexible Work Arrangement (Rostering System) Experience an array of different IT projects/work cases Be your Own Boss! Install, upgrade, support and troubleshoot for printers, computer hardware.
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Provide hands on technical assistance to engineering teams for data gathering and auditing purposes throughout multiple data centers. Hands-on experience maintaining hardware and software and/or tracking hardware assets and/or software licenses.
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