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2 to 4 years experience in a support related role for a software product (enterprise SaaS a plus) - Strong technical and written skills - Experience with Intercom, Zendesk, Salesforce - Ability to communicate complex concepts to customers - Process-driven and having attention to detail - Eagerness to respond to tickets to ensure that all SLA response times are met - Empathy for customers and diligence to resolve problems to provide customer satisfaction - Passion for the startup experience.
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Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory We're eager to collaborate with you! Work At Home Data Entry Research Panelist Jobs - Part Time, Full TimeThis work-from-home position is ideal for anyone with a diverse professional background, including administrative assistants, data entry clerks and typists, customer service reps or drivers.
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Proactively collects voice of the customer feedback and uses feedback to implement new product offerings and assist in identifying trends and opportunities. Work closely with corporate Curaleaf to implement and drive brand initiatives, including overseeing the customer experience of the brand and community/patient/physician/governmental outreach within this channel.
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Assisting with the implementation of tailored support plans created for the school by the Enrollment Manager and/or Attendance Manager. Located within the Office of College & Career Success, Student Support and Engagement (OSSE) works with schools and networks to establish systems of support to keep all students on track and engaged in school.
$58,000 - $76,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Reporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.
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After-Hours Customer Support Consultant (Travel Services) to join our new dynamic Customer Support team. Customer Support Consultants. Be a part of an exciting new group of after-hours team members who have exemplary customer service skills, assist with our clients travel needs, have an eagle eye for details, and love the challenge of trouble shooting files.
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Develop strong business cases using competitive insights, customer insights, company performance, and portfolio performance metrics that support your recommendations. Collaborate with Product Marketing and Product Communications team to build lifecycle communications plan against customer journeys to create robust marketing and communication strategies to drive engagement and retention.
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Three (3) years in a sales, sales support or sales analysis role with a prior track record for providing key customer support and maintaining customer relations is required.
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The Customer Solutions Specialist (CSS) is a key member of the Access and Reimbursement team within AbbVie Patient Services. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.
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The Central Supply Technician will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
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Dykema, a leading national law firm, is recruiting for a Director, Applications & Customer Experience, in Chicago. The Director, Applications and Customer Experience will oversee various teams spanning applications, development, to service delivery with the intent of creating a unified technology offering for the firm and its clients.
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Small Parcel Customer Success Manager. Ensure customers are receiving value from the service through product adoption and overall customer satisfaction. Bring the voice of the customer to the product development team.
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You'll be heavily involved in shaping our daily practices in terms of quality, customer service, onboarding and offboarding of employees, troubleshooting SLAs, ticketing, and M1's overall ability to support its employees from an IT, hardware, and technical support perspective.
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Matters include new hotel development franchise deal work, owner transition franchise deal work, advising and counsel support to the franchise operations and other business team, support of FDD disclosure and exemption functions, and other matters.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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customer support jobs Title: product manager Company: Oak Street Health in Chicago, WV, United Kingdom
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