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Experience providing excellent, white-glove, VIP customer service interactions to technical and non-technical audiences. User and management-level experience with Experience troubleshooting issues with messaging platforms, collaboration, security, and video conferencing tools (Slack, Zoom and perimeter access controls), A/V issues, and conference room issues.
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Average – leg up would be having development experience in dynamics and customer service. Service Management: Proficiency in managing customer support processes, cases, service agreements, entitlements, and knowledge base within Dynamics CE Customer Service.
$38 - $42ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Service Desk Support Engineer will be responsible for providing technical support and administration for all internal end-user software, hardware, and connectivity. The right candidate is focused on resolving a wide range of technology issues while providing top-tier customer service to our end users.
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Skills may include: generative user and consumer research activities, including but not limited to: contextual inquiry and ethnographic techniques, online ethnography and mobile diary, participatory design, service design, product and brand perception qualitative, business/value proposition canvas, product innovation/jobs-to-be-done research, heuristic evaluation, usability testing, product feature prioritization, persona creation, and customer journey mapping.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Data Center Technician I provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems.
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Collaborating with Machine Learning Engineers, you will facilitate smooth integration and spearhead innovation in our virtual assistant offerings, ultimately transforming customer service experiences and boosting user satisfaction.
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Our approach goes beyond mere technology implementation, encompassing a complete, business-centered viewpoint that addresses strategy, customer value, user experience, processes, and operational impacts combined.
$90,600 - $166,100 a yearFull-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Providing excellent customer service experiences for all end users, investment professionals and senior leadership. Experience troubleshooting issues in VDI or Citrix environments as well as various operating systems including Windows, Linux and MacOS.
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By offering the best selection of anime and apparel merchandise, a seamless and personalized user experience, and outstanding customer service, we aim to deliver the best anime shopping experience in the business.
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5+ years experience in a remote selling or customer service position, ideally representing educational technology, curriculum (reading) based products and pre-K to 12 industry highly preferred.
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The IT Support Specialist provides internal end user support and customer service on company-supported computer applications and platforms. Knowledge and experience of customer service practices.
ExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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We offer a wide range of services including customer experience playbooks, digital prototyping, UX/UI design, product mapping, product discovery, graphic design, interaction design, front-end development support, and market and user research.
RemoteExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Application Development, Business Management, Customer Needs, Customer Solutions, Design, Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design.
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The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.
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At least 7 years of experience in working with Deep understanding of ITIL/ITSM, CSM (Customer Service Management), FSM (Field Service Management), GRC (Governance, Risk and Compliance), ITOM (IT Operations Management), AI/ML, Integration hub with hands on experience of working across multiple integrations.
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user experience customer service jobs in Dallas, WI, United Kingdom
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