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In this role, you directly impact the ability of the restaurant to “Delight Every Customer” by ensuring compliance in the areas of service, production, quality, and food safety. Customer Service Shift Manager Position Overview:As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to “Delight Every Customer.
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Follow up and ensure resolution of VOC issues as needed Onboard new hires in Workday Qualifications Education: High School Diploma or GED Must be at least 18 years of age 6 months or more of restaurant, retail, customer service focused, or equivalent experience Available for full time and close/ shifts Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus.
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Responsible for overall restaurant effectiveness, quality and customer service. Key Responsibilities Train, monitor, and reinforce food safety procedures to crew members Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc.
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Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
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Excellent problem solving and decision-making skills, results oriented and customer service focusedUnder the direction of the General Manager, the AGM is responsible to support the GM in managing the restaurant’s daily operations, including, but not limited to:•Overseeing restaurant’s daily operations•Maintain day-to-day financial controls•Create and manage staff schedules•Interview, hire, train and orientate team•Oversee coaching, counseling and developing staff and managing team relations.
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Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
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The ideal candidate will be customer service focused and goal oriented! Why Wendy's HAZA Foods of Northeast, LLC (franchisee of Wendy’s) is seeking Restaurant Assistant General Managers with 1+ year of AGM experience in fast food/restaurant concepts, to assist in managing daily operations of one of our very successful, high-volume fast-food restaurants.
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Exercise proper food handling, equipment maintenance and facility management•Ensure health and safety inspections and standards are met•Set the tone for the fun, family environment in the restaurant This job opportunity is with one of our many franchisees.
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Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Assistant General Manager•General Manager•Training General Manager•District Manager (and beyond.
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Wendy's (a brand of HAZA Group) is seeking a District Manager with 3+ years of relevant district manager/multi-unit management experience in food service, to oversee restaurant operations of 5-7 high volume Wendy's restaurants.
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And along the way, we will provide to you the training and development needed to achieve your management goals! Internal promotions are based on personal performance and business need, not hire date.
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At Sinkula, we: Strive to maintain a rewarding work environment Consistently uphold Dave Thomas’s core values of creating joy and opportunity through food, family, and community Are leaders in customer service Provide the highest-quality food, order accuracy, and speed of service Operate clean, well-maintained restaurants Our family-owned business knows the value of hard work, and we treat our employees as family members.
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Opportunity to gain experience in all aspects of restaurant operations, from customer service to food prep, cash handling and opening/closing duties. Team members at Wendy's provide a level of customer service that exceeds our customers' expectations.
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As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. Position Overview The Shift Manager position is the first management level role in the restaurant.
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May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate Must have or be willing to obtain ServSafe certification by end of training.
$15 - $17 an hourExpandApply NowActive JobUpdated Today
food service customer jobs Company: Wendy's in UT, United Kingdom
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