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HCL Technologies' Microsoft Business Applications Practice (MBAP) is currently hiring for a Microsoft D365 CE Field Service Consultant for a 6 month + contract assignment in the UK. Assist in troubleshooting and resolving technical issues related to D365 CRM/CE and Field Service.
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To be considered for the IT Support Engineer position, you will have some experience within an MSP environment, and you will have a keen interest in Service Engineer work. Reporting into the Service Desk Manager you will be the Senior member of the team in his absence and will step up and mentor junior members in his absence.
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Net 8, React (JS/TS), SQL, CI/CD, Terraform (IaC), Azure (Function Apps, Service Bus), TDD, Agile, Git, CosmosDB, ElasticSearch, Web/Rest APIs, Microservices, Docker. Net 8 | SQL | React | CI/CD | Terraform (IaC) | Azure Cloud | Azure Function Apps | Azure Service Bus | TDD | Agile | Git | CosmosDB | ElasticSearch | Web/Rest APIs | Microservices | Docker.
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ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics and key performance indicators.
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Fraud Investigation Service (FIS): Lead investigations into the most serious tax frauds and tax crime, utilizing your expertise to tackle complex cases and ensuring tax compliance and integrity.
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You will be skilled up in this sought after area) Understanding of Advanced Analytics and Model Management, encompassing Azure Databricks, Azure ML/MLFlow, and deployment of models using Azure Kubernetes Service.
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This role is pivotal in managing critical IT infrastructure components, including Datto RMM and ESET, while also serving as a key escalation point for the service desk team. Provide technical guidance and support to Service Desk engineers as an escalation point when needed.
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The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. -Resolving incidents and service requests.
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Utilize Microsoft Azure Kubernetes Service and VMware Tanzu Kubernetes Grid to optimise resource utilisation and enhance system performance. Extensive experience managing and optimising Infrastructure-as-Code and CD/CI pipelines using Ansible, Terraform, Docker,Jenkins, Mule, GitLab, and Git.
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Design and delivery of a Knowledge Centric Service (KCS) application. Strong working experience with KCS (Knowledge-Centered Service) ITSM, Service Management experience. Must have Development level experience across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visual Force, Apex coding, Screen based flows, External Services and Apex calls.
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Thorough knowledge of IT service management principles, procedures, and optimal methodologies. Develop and maintain the Service Integration & Management Operating Model (for multi-vendor service delivery), defining and implementing end-to-end ITIL-based Service Management processes consistently across the organisation.
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Job Designation: Oracle Service Delivery Manager. Ambassador for change with desire to provide a world class service. Liaise with the Oracle Customer Success Manager for the product related bugs and additional information wherever required.
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Multi-domain technical expertise (in at least 4 areas) including: data center, hosting platforms, messaging/collaboration, client services, voice & data networks, application technology services, and IT service management.
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End to end implementations in Microsoft Dynamics 365 CE across any of the modules such as Sales, Marketing, Field Service etc. As specialists in digital transformation they are partnered with large businesses across the globe to deliver customised Microsoft solutions in Dynamics 365.
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Provide exceptional customer service and driving good customer outcomes to our savers and prospective savers via telephone, email, secure message and webchat. Escalate any issues and share savers feedback which could help improve our client's service to the Savings Customer Services Manager.
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service fluent jobs in Widnes, England, United Kingdom
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