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Provides first level hardware and software technical support to include password resets in a professional and timely manner, while ensuring Five-Star Customer Service to both CHRISTUS Health and external customers seeking assistance from the Service Desk through phone calls, emails, or self service tickets.
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The individual will use his/her skills to preform the required job requirements to the organizations end users from a remote IT Service Desk environment. Create new tickets (ServiceNow *Preferred) for end users that place phone calls or start chat sessions with the Service Desk.
$24 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Acts as the escalation path to resolve moderate to highly complex technical issues. Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat.
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Key Responsibilities:Coordinate with the Service Desk to provide technical assistance to team members. Responsible for performing basic day-to-day functions in the office such as organizing, filing, providing project assistance, word processing and data entry Additionally will evaluate requests for assistance from team members experiencing problems with PC’s, network printers, phone systems, and other computer-related technologies and will coordinate with the Corporate Service Desk department for resolution.
$19 - $24 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Performs other duties and special projects as assigned by the Service Desk Team Leads, Service Desk Supervisor, or Service Desk Manager. Assists Service Desk Analyst II's and III's and second level support analysts in evaluating change management resolutions on new products and technologies for the organization.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on rotation basis.
$20 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job Title: Help Desk/ Technical Support. Organize service provider meets when required to ensure maximum ATM uptime and contractual service requirements are met. Manage multiple avenues of issues through monitoring, email, & phone to ensure business expectations for service standards are met.
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The responsibilities of the Front Desk Coordinator include distributing incoming mail and preparing outgoing mail, printing, filing, budgeting/finance duties, as well as coding, reconciling and submitting invoices.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Customer Experience is a Customer Facing team comprised of Sales, Customer Success, Technical Account Management, Business Account Management, User Design, and IT Service Desk Support.
Full-timeRemoteExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Provide Tier 1, 2, and 3 support via help desk ticketing system, telephone, and email for internal and external customer service, event, login, access, and password issues. Provide Tier 1, 2, and 3 customer support via help desk ticking system and telephone for the Texas Education Exchange Platform-as-a-Service and the educational community it serves.
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CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurateanswers and information.
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Insight Global is looking for a dispatch technician to sit on site in San Antonio, TX. This position provides end uwith excellent customer service, service management, incident management, technical troubleshooting, help desk support services, first contact resolution, and escalation.
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IT helpdesk (Service desk support, ITIL certification) Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on rotation basis (2 - 3 weeks per year: Monday 10pm - Thursday 6am; Friday 10pm - Monday 6am.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Provide design, installation advice, and technical support for VTC studio suite equipment. This includes VTC service in classrooms, transportable, command and control, conference room, briefing rooms, collaboration suites, and desktops.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Skills: customer service, help desk, call center, customer support Top Skills Details: customer service, help desk, call center Additional Skills & Qualifications: Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs. Strong written and verbal communication skills.
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technical service desk jobs in San Antonio, TX
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