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You will also provide support for the deskside incident management process and routine installation of IT computer and telephone equipment. Troubleshoot and resolve assigned trouble tickets, including incident and deployment tickets, providing timely updates in the ticketing system that is informative of the work performed.
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Provide an accurate record of each call in incident management tracking tool. Job Title : Technical Support Specialist. Experience with basic Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Leverage cybersecurity experience with specific focus on logging, security information and event management, security operations, incident response and detection, threat detection, vulnerability management, and cloud.
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5+ years of experience in software development, Kubernetes, systems programming, and Security Event and Incident Management (SEIM). Understanding of Cloud-Based SEIM solutions and access management and security groups (i.e., IAM, S3 bucket, SSH, VPN, etc.
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Plan, coordinate and implement Brandt's safety, health and environmental protection programs, ensuring compliance with corporate safety standards and industry regulations, and promoting a safe, incident-free work environment for Brandt employees.
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As a Sr. Tech Support Specialist, you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and external customers which may include users of all types and skill levels.
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Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures. Demonstrate Client Experience Behaviors identified within the NPS program.
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PREFERRED EXPERIENCE: Splunk and TaniumLogRhythm Security Incident and Event Management (SIEM) Endpoint Detection and Response (EDR) An understanding of the MITRE ATT&CK Framework, stages of an attack and sub-techniques.
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As a result, the engineer may be asked to work multi–faceted aspects of cyber defense to include Zero Trust, endpoint detection and response, security incident management and automation, cyber data analytics and cloud security.
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Assist the JEWC Information System Security Officer (ISSO) as required including assisting the ISSO with network security incident response and management. Improve the effectiveness of JEWC conferences and training by providing engineering or technical support, assistance, or training for the efficient and effective management and operation of organization's VTC systems.
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Act as an internal consultant and evangelist for systems, supporting training and documentation, incident management, and enhancements based on business need. Coordinates content management lifecycle among all stakeholders.
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The Oracle Database Administrator will be working with Application Developers and Production Support teams on supporting and implementing application changes, database enhancements, and database production support including incident, problem and change management, extensive troubleshooting, Oracle quarterly patch installs, Oracle upgrades, running data-pump exports/imports to refresh data, backups and restores to refresh into non-production environments.
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Utilize the company's online worker's compensation system to enter incident reports received from local management and to manage the case from beginning to conclusion in consultation with HR management and/or Legal, as necessary.
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Experience with security architecture, vulnerability management, application security, incident management, security incident, networking, and info technology operations. - Excellent technical knowledge of mainstream operating systems (for example, MS Windows, Macintosh, Linux), and a wide range of security technologies, such as network security appliances, identity and access management (IAM) systems, anti-malware solutions, automated policy compliance tools, and desktop security tools.
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As the Senior ITSM Process Lead, you will be responsible for managing all IT Service Management (ITSM) processes, including Major Incident Management, Incident Management, Change Management, Problem Management, Knowledge Management, and more.
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incident management jobs in San Antonio, TX
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