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As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources.
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Monitor front-end activity to expedite Customer throughput by directing Customer traffic. Encourage and champion front-end selling activities. Perform all duties of Checker and Customer Service Assistant as well as assist with Business Center transactions as needed.
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Other duties may be assigned as necessary (within job scope), including returns, parking lot, cleaning registers, and front-end merchandising. Provides superior customer service; looks for ways to go above and beyond what our Customers expect.
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Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed.
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As a Joe V's Front End Lead, you'll ensure accurate, efficient day-to-day operations and a constant workflow on the Front End, ensure compliance with policies and procedures, resolve issues as they arise, work across departments and functions as needed, and foster great customer service.
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