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Provides white-glove meeting support and coordination, network and database administration, device management, and technical support for hardware and software. Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity.
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As a Desktop Support Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates.
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Accountabilities: Successfully research and identify solutions to software and hardware issues Diagnose and troubleshoot advanced technical issues, including but not limited to firewalls, switches, servers and cloud environments such as Azure, account setup, network configuration, application support, Active Directory management, etc.
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We are seeking a skilled Network & IT Support Specialist for our client in Houston, TX. This role requires a strong background in networking and hands-on technical experience.
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Responsible for the evaluation, implementation, and ongoing support of various network platforms in a Network Operations level 3 Production Support team Primary responsibilities will be Aruba wireless as well as other network hardware, operating systems, software, and systems, providing consultation and direct technical support in problem management, integration, and systems programming.
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