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Network operations and technical support for 9-1-1 call handling systems and networks. Customer-facing technical support delivered via telephone, email, and web portal. Does the position support a customer that requires the resource to be a US citizen.
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Supervises technical support activities and provides direction to technical staff. 2+ years of technical support experience in an IT Service organization. The Sr Supervisor will provide shift-based oversight and direction for members of technical staff in a 24/7 technical support environment.
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Looking for a Technical Support Specialist for our direct client in Allen,TX. ServiceNow Incident Management, Change Management, and Problem Management. Working knowledge of networking protocols, such as VPN, BGP, MPLS, or SIP.
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Information Technology College degree preferred Previous technical support/engineering/troubleshooting experience. Answer Inbound and make Outbound Technical Support Calls (about 30 to 40 calls/day.
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If so, Jack Henry is looking for a Senior Technical Support Engineer to join the PayCenter team. Minimum of 6 years of experience in software technical support in C# or equivalent languages (i.e. Java, C.
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Act as a liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues. 1 year prior customer service/call center work experience required; preferably in a technical environment.
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This Tier I Technical Support Representative would be supporting our Video & Analytics team providing tech support to in car Dash and Body Camera and Evidence Management Software Division.
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Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Our technical team provides the behind-the-scenes support to meet our customers needs.
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The position provides technical support for IBM z/VM operating system. Technical writing and process mapping. Serves as a seasoned/proficient technical resource; provides tech knowledge and capabilities as a team member and individual contributor.
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Follow the department process, procedure, and metrics for a technical support II technician. As an ALPR Technical Engineer, this position provides excellent customer service to new and existing customers and internal customers by independently troubleshooting, installing, repairing and supporting customers on software and hardware equipment such as laptops, servers, and LPR camera systems.
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Technical coaching and training Ability to have sense of urgency and think quickly Excellent time management, organization and prioritization skills are required Must have customer service focus and team player mind set Must be comfortable stand and walking for long periods of time Job Types: Part-time to start and then can provide more full time hours based on business needs.
$18 an hourFull-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Technical Support: Provide advanced technical support for Avaya Cloud Contact Center IVR systems, addressing and resolving complex issues. - Documentation: Maintain detailed documentation of IVR configurations, changes, and support procedures.
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Performed administrative and engineering functions found in the service design and provided escalation support for problem management. Support onboarding and offboarding of users within defined timelines, IT support during catastrophic events.
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Experience providing product technical support to internal and/or external customers; help desk experience is a plus. Gain superior knowledge of the company’s products and apply that knowledge when providing technical support to customers.
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We're searching for our next Sr Technical Support Engineer to join the National Operations Support Team. This role will use your Wireless Network Operations experience and expertise in continuous improvement methodologies to drive operational excellence.
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technical support jobs Title: support in Frisco, TX
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