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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
$13.1 - $17.1Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
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We are looking for Customer Service Representatives to support inbound customer service. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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While prior call center experience isn’t required, experience in sales, customer service, tech support, or back-office support is a plus. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.
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