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While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. POSITION OVERVIEW INBOUND TECHNICAL SUPPORT OPENINGS As a technical support representative, you will handle blended inbound phone interactions with residential and business customers.
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Responsibilities: System Integration – Integrates core technologies above including Okta identity and access management services, SAML, Multi-Factor Authentication (MFA), and Single Sign-On (SSO) into the existing technical environment in a manner that is fault-tolerant, modular, interoperable, scalable, and responsive.
$52.1 - $69.6 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus.
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POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (PART-TIME)As a technical support representative, you will handle blended inbound phone interactions with residential and business customers.
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15.00 / hourTECHNICAL SUPPORT AGENT (FULL-TIME)As a technical support representative, you will handle blended inbound phone interactions with residential and business customers.
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Available to work evenings and weekends based on position needs and to travel domestically if required Your QualificationsBachelor’s degree, preferably in accounting or finance (advanced degree is a plus), and 5-8 years of experience in public accounting and/or appropriate balance of education and work experience.
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NO SPONSORSHIP Information Governance - Data Privacy/Cyber Security They're seeing people that are more technical and they want more cyber security This is what it is: it is a data governance role out of highly regulated environments, financial is a huge plus, more governance policies procedures, records management systems, built a data privacy system, any Collabra or tableau, data leakage, records management, etc.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions.
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Report on product issues - no technical skills will be requiredMinimum Requirements: At least 3-5 years of relevant experienceTool : Gmail, Google Suite, Excel, WordGood English communication skillsIdeal:Tools: Slack (chat), Crisp (support tool), Internal toolPersonality/Attitude/Culture PreferenceHave a business owner mindsetPassionate in helping customers (going above and beyond for a customer)A can-do attitude.
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AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
$220,200 a yearFull-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Apply technical CIP expertise in problem solving and producing recommendations and alternative solutions to remediate the violation and to support on-going compliance. The Sr. Analyst CIP Compliance position will be responsible for providing leadership, independent compliance oversight, guidance, and direction needed to maintain on-going compliance with all applicable NERC CIP Reliability Standards and internal policy in support of reliable and secure operations of the bulk power system.
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10+ years' experience in construction safety on power, utility, civil projects; experience in solar or renewable construction projects is a plus. ERM is hiring a Solar Construction - Owner's Safety Representative to support our client's solar construction project in Waco, TX.
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Juris doctor degree is a plus. May recommend strategic technical alternatives for planning, transformation and evolution in support of corporate initiatives, customer demand, technology changes, economic and service reliability criteria.
$158,400 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Demonstrated experience in support high velocity technical support - Strong Computer Science fundamentals in Data Structures, Algorithms, Complexity Analysis, Object-Oriented Design and Designing Large Scale Data-Intensive Applications Nice to Have Skills / Preferred Requirements - Experience in Java, python, SQL. - Experience in ELK Stack (Elasticsearch, Logstash, Kibana) or Prometheus + Grafana.
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As a Site Reliability Engineer, this role is more technical in nature than it is functional. Previous experience providing software support to customers in on-premise and/or cloud-hosted environments; preference given to those with Microsoft Azure and SaaS solution support experience.
$108,212 a yearFull-timeExpandApply NowActive JobUpdated 17 days ago
technical support on a plus jobs in Dallas, TX
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