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Problem Management System support activities: admin, technical updates, troubleshooting, vendor relationship management. Audit/Monitor at least Help Desk analyst calls on a weekly basis through Call Recording tools, Live Barging, and Incident logging tool.
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Oversee the development, implementation, and maintenance of new global security policy, security standards, guidelines and procedures; further develop emergency procedures and incident response protocols; lead team that acts as the control point during significant security incidents.
$190,000 - $220,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Deep understanding of network security, vulnerability management, incident response, and security operations center (SOC) operations. Lead the implementation and maintenance of security operations controls, including incident response plans, SOC processes, security monitoring tools, and threat intelligence platforms.
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These projects should be targeted to enable multiple business processes and/or source data systems to drive efficiencies and reduce redundancies supporting one or more of the following functions: internal audit, compliance, enterprise risk management, operational risk management, technology risk management, third party risk management, cyber security, business resiliency, incident management, SOX (and/or other compliance frameworks), or other business programs/initiatives.
Full-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Proficiency in ServiceNow components such as CSM, Service Catalog, Incident/Problem Management, etc. ServiceNow Certified Application Developer or ServiceNow Certified CSM Implementation Specialist.
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As a ServiceNow Implementation Specialist/Administrator, you will be responsible for the design, configuration, and implementation of the ServiceNow platform in order to streamline business processes, enhance IT service management, and improve overall operational efficiency.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Oversee analysis, design, implementation and support of integration processes such as source code management, deployment, provisioning, testing, issue tracking, and configuration. This role will be responsible for the overall corporate integration strategy execution, management, and administration of the corporate integration platform (to include Boomi, Mulesoft, ION, Oracle Integration Cloud.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Certifications (Good to have): ServiceNow Certified Implementation Specialist (CIS – ITSM/FSM), ServiceNow Certified Application Specialist (CAS), Micro Certification (WSD, Safe Place, Health, Safety Incident Management etc.
ExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.
Full-timeExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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Incident and Problem Management: Oversee the incident and problem management processes within ServiceNow, ensuring that incidents are addressed and problems are resolved efficiently.
ExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Strong understanding of Enterprise Change, Incident and Problem Management is required. Management on both technologies, rules creation and implementation (hands on) Duties include providing support to Client perimeter security infrastructure, comprised by firewall, proxy, remote access and intrusion detection systems; day to day firewall and proxy changes execution from request handling and scheduling to implementation in the production environment based on customer requirements; problem analysis and resolution from non-hardware routine issues to critical failures within established service level targets.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Strong working knowledge of security information and event management (SIEM) and data loss prevention (DLP) tools and services. At least 15 years of successful experience in security, IT architecture or engineering management.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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We're looking for this candidate to support a project to deliver a new implementation of ServiceNow. While the ServiceNow platform will replace an existing IT service management platform from Ivanti, it is essentially a green field implementation as we’re not looking to migrate or duplicate what was implemented previously.
RemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The primary modules will be Incident Management, Risk Management, Audit and Compliance, Claims, Industrial Hygiene and Occupational Health. The EHS Product Specialist should have knowledge for performing fit/gap analysis for a new EHS product implementation, integration, configuration and migration, Should have proficiency in writing detailed functional designs, communicate with developers on solution build, create and execute test scripts, provide functional support in UAT and assist in cutover activities.
RemoteExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Execution of Enterprise support processes including Incident Management/ Problem Management /Change Management /Service Request Management /Asset & Configuration Management 6 to 8 years experience within engineering, building, and supporting a large heterogeneous multi-data centre computing environment.
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incident management implementation jobs in Dallas, TX
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