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An excellent Contact Center Supervisor must have customer service and supervisory experience. The Contact Center Supervisor is responsible for managing and supervising a team of contact center representatives in providing high-quality customer service to clients.
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To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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The Operations Supervisor is responsible for leading and supervising a team of Contact Center Service Representatives and leading the team to meet and exceed production, productivity, quality, and client-service KPI's through effective coaching, counseling, and performance management to ensure profitability and deliver a high-quality customer/client experience.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Supervisor, Contact Center Operations. Collaborate with WFM and Client Experience Management to ensure a high-quality customer/client experience through delivering on opportunities to deliver coaching, counseling and reward performance feedback on CSR and team attendance, schedule adherence, and customer and client interactions with contact center, net promoter and CSI, Mystery Shopper, C-SAT, and VOC results and to ensure performance excellence.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Seeking a bilingual (English/Spanish Preferred), hands-on, experienced Distribution Center - Outbound Supervisor/Manager to join our growing team. The Outbound Supervisor/Manager is a critical role in the success of starting our new Fort Worth, Texas distribution center.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
$30,000 - $40,000 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets. Minimum of 3-years call center management experience.
$3Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.
Part-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources,. Serves as customer service contact for inbound customer interactions. Utilizes proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention.
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The Contact Center Supervisor is responsible for managing and supervising a team of contact center. An excellent Contact Center Supervisor must have.
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Start your career here at MCI. If you are a highly motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. Develop and audit quality assurance strategies to ensure the delivery of world-class serviceDetermining work procedures, preparing work schedules, and expediting workflowResponsible for hiring, coaching and terminating call center employeesBe a subject matter expert on your client's businessManage remote employees as needed.
$1Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Texas Oncology is looking for a Supervisor, Patient Contact Center to join our team! What does the Supervisor, Patient Contact Center do? Perform other duties as assigned by the Contact Center Manager.
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Prior contact center or customer service experience is required. RequiredMust be 18 years of ageHigh School Diploma or EquivalentMinimum of three (3) years in a call center environmentMinimum of (1) year of experience in a customer service service roleThe ability to multi-task using multiple screens and systems while talking on the phone with customers.
$13.1 - $17.1Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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2-3 professional References ( includes name, designation, hospital affiliation and contact info) from current/latest employer preferably from charge nurse, supervisor or higher. Trauma Center (Level III) facility in Frisco and are certified as a Primary Stroke and Primary Heart Attack Center by the Texas Department of State Health Services and by The Joint Commission.
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contact center supervisor jobs in Dallas, TX
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