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The Front Office Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees, and visitors. Embark on a fulfilling career at the Texas A&M Hotel and Conference Center, proudly managed by Pyramid Global, where the spirit of Aggieland meets unparalleled hospitality.
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Immediately smile, have eye contact, greet guests entering the dining room and escort them to the table; present menu and place in front of each guest. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team.
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Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) Answer guest inquires about hotel service, facilities and hours of operation.
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The Stella Hotel is hiring friendly, energetic, customer focused baristas for POV Coffee House. Located steps away from our hotel a AAA Four Diamond Hotel, ranked a 'Top Hotel In Texas' by Conde' Nast, POV is known to our guests and locals for our staff friendliness.
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Previous hotel experience is not required but guest service experience is highly preferred. Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
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Maintain hotel gift shop and check out guests in gift shop. Be knowledgeable of all emergency procedures and hotel policies. Check guest in, ensuring proper credit is received, special requests are noted are fulfilled, and accurate information is established.
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Doing so by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally under 50 guest rooms) with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales and Marketing.
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One of the bases to a positive guest experience is positive interaction with Hotel Valencia Staff. In this highly visible position you will be interacting with hotel guests, visitors and restaurant/bar/kitchen staff.
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As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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If you are a dynamic and experienced hotel professional with a passion for delivering exceptional guest experiences, we want to hear from you! Your passion for exceptional guest experiences and your strategic vision will ensure that our hotel thrives.
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Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner; feedback guest complaints to housekeeping manager promptly. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
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As a team member of the Texas A&M Hotel and Conference Center, we require everyone first to Walk the Path of P.R.I.D.E. before every shift to check someone in, create a cocktail, clean a guest room or execute a meeting/event.
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Assistance with guest luggage, moving equipment and supplies in hotel, AV, Rooms Supplies, F&B, receiving and storage of deliveries as necessary. Job description : The director of operations is responsible for effectively leading and managing all aspects hotel and for delivering results that contribute to the overall success of the hotel by accomplishing performance objectives focused on topline revenue, associate and guest engagement, profitability, and ensuring standards are met while maintaining the operations and high-level service standards.
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Ensures a harassment free working environment by actively training, monitoring, and engaging with employees throughout the hotel, encourage feedback, empowerment, and use of the open-door policy.
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As the Hotel General Manager, you will be the driving force behind our success. Join us as the Hotel General Manager and be a part of the exciting rebranding. With deep roots in the local community and a prime location just 15 minutes from Texas A&M University/College Station, this hotel is poised to become the heart of the vibrant community and a hub for unforgettable experiences.
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