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Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues. Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels.
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Experience as a case management support technician, a customer service representative in a medical office or health plan, utilization review technician, or an LTSS coordinator with DADS or DSHS preferred.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The work of this position includes customer support problems that meet current and future business. Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
ExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Key Holder, Sales, Support, Manager. As a Hot Topic Key Holder, youll be a huge part of our success by supporting the store leadership team in providing the best customer experience, Key Holder, Sales, Support, Manager.
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The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order/level.
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In particular, you will: Streamline and manage ordering process and error resolution processManage e-commerce and EDI/EFT implementationProvide reports for regulatory agencies, accounting/auditing, and internal cost allocation reportsEnsure accurate cylinder barcode trackingMaintain hand-helds and other technology support equipmentSupport the local branch 1-2 days per week and as needed to assist its deliveries, fulfill warehouse and yard responsibilities managing assigned customers’ inventory.
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Conduct analyses by part, customer and product lines and to make, and support, rational recommendations to improve company profitability. Support Sales Management in the analysis of product pricing including capacity planning analysis to ensure adequate capacity for the introduction of new products.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
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The Sales Supervisor will report to the Director of Sales and Customer Experience. Conduct one-on-one coaching sessions and ride-alongs with all DSR's to support the skills necessary to be successful and exceed their goals.
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Required to work overtime and extended hours to support center operational needs. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
Part-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Assist with the development, implementation and improvement of contact center day-to-day operations for inbound technical support and customer service support. Continue liaison efforts with Account Management, Quality Assurance, Training, Recruiting, WFM, IT and the Client.
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Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment.
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As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related to warehouse operations.
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The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc.
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For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. 1 year of customer service, sales or call center environment exp (preferred.
$10 - $13 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago
customer support jobs in Brownsville, TX
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