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Helps manage and coordinate system support ticketing system and process. Experience working on Workday People Analytics. Strong familiarity with Process Improvement Methodologies (Lean Six Sigma, BPM, etc.
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Maintenance and deployment of Splunk / Dynatrace infrastructure and integrating alerts with ticketing system to maintain minimal service outages. Provisioning both day to day operations and automation using tools, e.g. Ansible, Jenkins, python, bash, PowerShell.
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4 Required Experience with help desk software (e.g. ticketing systems, knowledge bases). Take calls (incidents and requests for information) from external users (mostly medical providers) of the Texas Unified Licensure Information Portal (TULIP) system and document in HHSCs BMC Helix system.
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Familiarity with HubSpot or Zendesk or similar ticketing systems. Provide omni-channel support (via phone, sms, email, and Slack), while finding creative solutions to real-time challenges. Familiarity with HubSpot or Zendesk or similar ticketing systems.
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Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We are industry veterans with fresh ideas for the ticketing industry. No experience necessary, but if you have worked as a rideshare or delivery driver, shopper, courier or done other gig type jobs, this may be a good fit for you.
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O Familiarity with the Aviation industry (or B2B crack): Ticketing experience, passenger service experience. The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
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On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion.
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Familiarity with CS tech stack, including Hubspot, ticketing systems, and onboarding systems. We're Sendlane, an established SaaS provider disrupting the eCommerce industry by unifying the marketing tech stack for DTC brands across email, SMS, reviews, and more.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Experience With ServiceNow Or Other Ticketing System a Plus. Work involves planning, developing, implementing, and monitoring BI solutions and supporting TxDoT ITD process for ITBM application that tracks financials and performance metrics for service providers.
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2-4 years of Experience with ITIL, Servicenow and ticketing workflows. Work with ticketing application to manage tickets and maintain SLA and OLA. The role requires working knowledge of production support processes such as incident/change/problem management, call triage and escalation procedures.
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Track, resolve, or dispatch all issues in our ticketing system (Jira Service Management). Own IT asset management and ensure accurate and actionable records are kept of required equipment. Track, resolve, or dispatch all issues in our ticketing system (Jira Service Management.
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Perform development and configuration of target system including data input processing, calculation and charge/SLA processing, report configuration, invoice reconciliation processing. Join our global employee base of 12,000 and help us bring human expertise to tech in order to deliver purposeful solutions that amplify value.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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ITSM/Ticketing system experience. Familiarity with PC imaging software such as Acronis, Fog, Ghost. Service Desk Technician II Position Requirements. Application support experience with Active Directory, Group Policy Management, Remote Desktop Management and Licensing, DNS and DHCP.
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We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
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This individual is responsible for monitoring and responding to questions from customers, partners and internal teams using a ticketing system, as well as focusing on at risk engagements and taking action to bring them back to good health.
ExpandApply NowActive JobUpdated 4 days ago
ticketing job Company: Under Armour Inc in Austin, TX
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