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Customer, process, financial benchmarks); web/chat/ email contacts, social media, contact center technology sales or project management experience with center start-ups, consolidation or outsourcing.
$258,500 a yearFull-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Deliver friendly customer service. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.
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As a Principal Program Manager you will own the establishment of new processes and drive alignment across a global set of partner teams to enhance Amazon Shipping’s delivery experience. Amazon Shipping is looking to hire an experienced leader to join as Principal, Program Manager in our Delivery Experience team.
$121,100Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As the GO CX & Initiative Manager for the Americas, you will be responsible for developing and managing our Amazon outsourced network customer experience initiatives and compliance processes, cultivating operational excellence and partnering with Amazon teams to positively impact customer experience.
$182,200 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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As the Guest Experience Manager, your primary objective will be to ensure top-notch customer service and unforgettable 5-star experiences for our guests. Your role as the Guest Experience Manager is crucial to our day-to-day operations.
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Experience with customer data and marketing automation platforms. Oversees all enterprise API products and directly manages enablement of customer data enrichment and activation to enable Bridgestone’s Customer 360 strategy, including the associated strategic investment.
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Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
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