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Resolve guest complaints; assist guests with all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
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Resolve guest complaints; assist guests in all inquiries in connection with the resort services, in-house events, directions, local attractions, check cashing, safety deposit boxes, etc.
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Position : Guest Service Agent. Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms, and room selling strategies; hotel rates and discounts and how to handle each; hotel credit and check cashing policies and procedures.
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The Front Desk Agent greets guests, processes check-ins and checkouts, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.
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You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.
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Guest Service Agent responsibilities include, but are not limited to; In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable experience for our guests.
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Reports any unsafe work condition to the Guest Services Manager. Guest Service Agents act as the first point of contact for our guests. Process guest check-outs.
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Guest Service Agent. Our new hotel's location in Hyannis, Massachusetts puts guests in the heart of it all whether strolling nearby Main Street, whale watching or shopping the Cape Cod Mall. Travel in confidence knowing our knowledgeable and courteous staff is available 24/7 to help ensure a comfortable stay.
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Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
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Attend to special service requests including securing of guest valuables in safety deposit boxes and ordering complimentary amenities. Immediate Supervisor: Guest Service Manager or Assistant GM.
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Manage guest check-ins/check-outs in accordance with hotel credit/cash handling policies; verify that the correct charges and credits are posted to the corresponding guest folio.
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As leaders in the areas hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Assist with responsibilities and duties in the absence or heavy volume in other front office area.
$13 - $14 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Reports To: Guest Services Manager. Skills and Abilities: Requires having excellent computer and cash handling skills, ability to stand for extended periods of time; present a sociable, outgoing, lively and guest service-oriented demeanor.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Assist with responsibilities and duties in the absence or heavy volume in other front office areas. Block guest rooms and process guest registration and room assignments, accommodating special requests whenever possible.
$13 - $14 an hourExpandApply NowActive JobUpdated Today
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