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It is a pivotal role responsible for driving excellence in customer support, contact center operations, collections, call center vendor management, agent training and strategic initiatives.
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The Operations Call Center Manager will serve as first point of contact to the Supervisor Leadership team, Customer Service agents, Subcontractors/Clients and Support Staff.
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Minimum Education and Experience: High school diploma or equivalent (GED) and one year of work experience in either patient services, medical reception, or call/customer service center (preferably in a medical environment.
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3) years-of claims processing or call center experience. 2-years of Customer service experience including 1-year claims OR appeals processing OR bachelor's degree in lieu of work experience.
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Call Center Customer Service Representative - Medicaid Member Support. Conduent has immediate openings for Onsite Call Center Customer Service Representatives.
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Nice To Have technologies: Call Center and customer service experience, Avaya phone, Rumba, Windows 10, Office 365 (Access, Outlook, Word, and Excel. Each call is an average of 1 minute long and using specific applications and tools, Operators can search for information and route the call efficiently to provide a positive customer experience.
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Experience in a customer support/call center environment, including dealing with PC hardware and software, mainframe, and client-server computer systems. The Help Desk Tier I Support Analyst will log and document customer requests using the call tracking system.
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Experience in customer support/call center environment preferably dealing with PC and application software, mainframe, and client server computer systems. Client is looking for Customer Service (Help Desk) Analyst.
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Under direct supervision, performs quality control audits, reviews, or monitoring of departmental operations functions including, but not limited to, claims, membership, customer service/call center, workflow, processing support systems, procedures, documentation, etc.
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Experience: · 1 Year Customer service or claims processing experience · Skills: Strong oral and written communication skills. Strong organizational, analytical, and customer service skills.
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Job Description Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. Your Responsibilities As a Customer Service Banking Specialist, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
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Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success.
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Needed requirements/experience- call center, customer service, computer knowledge, Microsoft office, critical thinking skills. Preferred Work Experience: 2 years-of customer service or call center experience.
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1 year of call center customer service expereince. 1-2 years in a customer support role, preferably in a call center or customer service environment required.
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This is a bilingual (English/Spanish) call center representative role. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
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call service customer center jobs in Columbia, SC
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