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Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world-including Stripe, Etsy, and Robinhood-to schedule, forecast, and organize their support teams.
$80,000 - $110,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Manages vehicle procurement projects; works with IT, Transit Technology, and various systems providers to deploy and manage onboard vehicle projects such as CAD/AVL, ITS (Intelligent Transportation System), video surveillance, traffic signal priority systems, destination signs, passenger counters, customer information systems, vehicle telematics, and autonomous vehicle systems.
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Preferred: 2+ years of experience in customer-facing, highly strategic, operational, and analytical environments e.g. business operations, management consulting, investment banking, private equity, venture capital, or customer success.
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Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support.
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Partner and enable CS Leadership with reporting, inspection, and governance; dive deep into data to identify key strategic insights to improve our business for various customer segments. 3+ years of experience in an Operations role focused on Customer Success in SaaS.
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Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.
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Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless delivery of services. This role combines leadership, technical expertise and exceptional customer service to ensure our clients receive top-notch media for their residential homes, including virtual tours, schematic floor plans and photography.
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Under the general direction of the Team Lead, the Contracts Grants Administration (CGA) Service Team Member is responsible for providing customer-oriented, value-added post-award management services to UCSF Principal investigators and research administrators, and university partners through set-up, invoicing, and fiscal management of individual grants and contracts awarded by Federal, State, and private sponsors for the support of the San Francisco campus research enterprise.
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Be a strategic finance partner to the Customer First executives who are responsible for the Customer Success, Customer Support, Global Services as well as Renewals functions.
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As an In-Store Shopper, youll work on the Store Support team supporting Prime Now customer orders, preparing them for delivery and/or pickup. Willingness to work in other departments of the store as required, e.g., customer service, cashier, grocery, etc.
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Support the development of educational and guidance materials, including fact sheets, FAQs, guides, customer support portal knowledge base articles, and eLearning tools to enhance stakeholder understanding of e-filing systems and filing requirements.
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3+ years in customer-facing roles - Support/Services/Success with at least some technical account management experience in B2B SaaSExperience working with cloud-based analytical databases, such as Snowflake, Redshift, and BigQuery.
$130,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Support in house customer training for Digital Cytology and other customer product trainings at our corporate facilities. + Work with Technical Service and Cytology Support to develop strategies to successfully resolve customer issues in a timely fashion.
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Work in partnership with the cloud support and operations teams to create features that support the growth and empowerment of Crusoe Cloud's business. Collaborate closely with tooling and customer success teams to design and develop advanced tooling solutions for Crusoe Cloud.
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We're a close-knit, product-driven team, and we strive to live our core values: Customer Obsession, Always Be Shipping, Own It, and Balance. We’re looking for a Developer Support Engineer to help provide a great experience for developers integrating the RevenueCat SDK into their apps.
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customer support jobs in San Francisco, IN, Pennsylvania
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Virtual Reality Job Interviews
With the advent of desktop computers, the arduous task of scouring through weekly job classifieds became a thing of the past. The mid-1990s brought about a new era where job seekers could easily search and apply for jobs online. The introduction of AOL's Instant Messaging feature provided an even faster means for employers and candidates to communicate and schedule interviews. As smartphones became more pervasive in the early 2000s, hiring managers increasingly used phone calls for screening and interviewing candidates. Despite this trend, over 80% of interviews still took place in person.
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As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
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One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
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