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Formative is looking for an experienced and data-driven Client Support Specialist to provide technical support to our partner education clients. Experience in providing technical support remotely to customers (experience with Salesforce and/or messengers such as Intercom highly preferred.
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Monitor the main customer support queue in Salesforce Service Cloud and respond to client inquiries regarding issues with their login, questions about licensing our music, composer submissions, etc.
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Work with your sales partner to provide pre-sales technical support to strategic enterprise customers and prospects to drive sales of their products and services. Our client is seeking a Sales Engineer to own the technical side of the customer relationships, as an SE you are responsible for building and maintaining technical relationships with current customers and prospects.
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Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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The Technical Program Manager will work with product and engineering teams to deliver world-class features for SiriusXM and Pandora. We have a terrific opportunity for a Technical Program Manager with a passion for owning processes and delivering high quality products in a complex, fast paced environment.
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Commit to gaining a thorough understanding of our core products both technically and from the customer perspective. Ability to communicate with non-technical peers and customers of technical constraints or issues and the appropriate solutions.
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Collaborate with external design and fabrication partners throughout the project lifecycle, ensuring ground support equipment (GSE) meets specified requirements. BenefitsBenefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
$115,935 - $162,309 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Pre-Sales Engineer serves as the primary technical contact to Consultants, Architects, and Designers for pre-sales technical support. Assist Sales team to support Planar customers in the effort of customer support, product sustaining engineering and RMA process.
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Develop relationships with teams within Sales and Account Management and our closest partners within Customer Success, Engineering, and Product. Distill complex requirements, craft tailored solutions, and explain detailed technical solutions and strategies in an easily digestible fashion.
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Evaluate and assess the feasibility of the implementation of large-scale energy project opportunities, provide engineering, and technical analysist for problem definition, requirements development, and implementation of complex systems such as smart grids, microgrids, battery energy storage systems (BESS), solar PV, diesel and natural gas generators, and alternative energy generation systems in the engineering disciplines required to meet technical requirements.
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The ideal candidate will possess strong technical expertise, be highly customer-centric, and have genuine empathy for resolving support issues. Provide quality and timely technical support and service for end users, serving as the first point of contact for IT support issues.
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This role will be responsible for conducting and overseeing research, field work, impact analysis, report preparation, and business development related to CEQA/NEPA and related technical studies.
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The Senior Cisco Network Engineer performs a broad variety of technical engineering support, design, architecture for monitoring and managing the Health Systems data infrastructure and systems.
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Using fundamental technical skills, analytical abilities, and up-to-date regulatory knowledge, provide complete customer oriented, environmental analysis, planning and compliance solutions, to assist clients in areas of CEQA/NEPA permitting and regulatory compliance.
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The Fire Protection Engineer serves as technical support for all department programs. Provides technical expertise, support, and management to FPM as it relates to fire protection building infrastructure.
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technical support customer jobs Company: L A Care Health Plan in Los Angeles, IA, Pennsylvania
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