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Monitor the main customer support queue in Salesforce Service Cloud and respond to client inquiries regarding issues with their login, questions about licensing our music, composer submissions, etc.
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Commit to gaining a thorough understanding of our core products both technically and from the customer perspective. Backpack, kayak, mountain bike. Paddle with a crew in the dragon boat races at Alex River Fete, shuffle with the Zombies or yarn-bomb trees as ArtWalk approaches.
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The Opportunity - Customer Success Manager Film & TV (Remote - USA - Los Angeles) We are looking for an experienced solution-oriented Customer Success Manager to join our growing team.
$92,000 - $144,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Peer Support Specialist Certification: successful completion of the certification process within one year of employment (required / preferred). Peer Support Counselors are people who have lived experience in the mental health, judicial, and/or social service systems in some capacity.
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The ideal candidate will possess strong technical expertise, be highly customer-centric, and have genuine empathy for resolving support issues. The Senior IT Support Engineer will be responsible for the day-to-day IT service management and delivery for the organization.
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Deliver timely, accurate customer support through a variety of modals, including emails, messengers, phone calls, and virtual troubleshooting, keeping the number of interactions required to resolve each issue as low as possible.
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The Call Taker must demonstrate the highest level of customer service while coordinating each request. Demonstrate compliance with all Company and customer policies and procedures as they pertain to the coordination of patient transport.
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Professionals must be capable of providing high quality systems design and development, maintenance and support services; project management; business/system analyses; IT quality assurance (QA); and IT maintenance and integration of key systems, including enterprise resource planning (ERP); customer relationship management (CRM); enterprise content management (ECM); enterprise geographic information system (EGIS); and Internet and Intranet development and content management system (CMS.
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Family Peer Support Specialist are part of an integrated service team who promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each participant and their supporters' points of view and preferences are recognized, understood, respected, and integrated into services and self-help programming.
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Experience designing eDiscovery databases and reports; reviewing and quality checking database data loads; coordinating complex projects; developing recommendations, plans, cost estimates, budgets, procedures, and specifications for case-specific projects from discovery to trial phase; drafting project proposals and provide status reports; providing end user support and customer service; troubleshooting litigation support firm applications; processing experience a plus.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Provide support to our customer base via email, phone, chat, and video:? Drive continuous improvement of our customer experience, including onboarding, print success, and value generation.
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Oversee operation and resource allocation to ensure productivity, professionalism, punctuality, grooming and customer service standards are met. - Visit lounge, if applicable, and ensure customer satisfaction.
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Behavior Support Aide Position Summary: We are URGENTLY hiring passionate and responsible Behavior Support Aides (which includes anyone who has had previous experience as a: behavior technician, behavior therapist, aba therapist, behavior interventionist, behavior coach, behavior assistant, behavior support specialist, behavior consultant, SPED aide, special education aide) to join our team at our West Los Angeles, CA office.
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Customer satisfaction is a critical part of the success of our clients customers. 5 – 7 Years Pre-Sales Engineering, Customer Facing Experience. Work with your sales partner to provide pre-sales technical support to strategic enterprise customers and prospects to drive sales of their products and services.
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support customer jobs Title: customer success manager in Los Angeles, AL, Pennsylvania
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