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Monitor the main customer support queue in Salesforce Service Cloud and respond to client inquiries regarding issues with their login, questions about licensing our music, composer submissions, etc.
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Commit to gaining a thorough understanding of our core products both technically and from the customer perspective. Backpack, kayak, mountain bike. Paddle with a crew in the dragon boat races at Alex River Fete, shuffle with the Zombies or yarn-bomb trees as ArtWalk approaches.
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The ideal candidate will possess strong technical expertise, be highly customer-centric, and have genuine empathy for resolving support issues. The Senior IT Support Engineer will be responsible for the day-to-day IT service management and delivery for the organization.
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Deliver timely, accurate customer support through a variety of modals, including emails, messengers, phone calls, and virtual troubleshooting, keeping the number of interactions required to resolve each issue as low as possible.
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Professionals must be capable of providing high quality systems design and development, maintenance and support services; project management; business/system analyses; IT quality assurance (QA); and IT maintenance and integration of key systems, including enterprise resource planning (ERP); customer relationship management (CRM); enterprise content management (ECM); enterprise geographic information system (EGIS); and Internet and Intranet development and content management system (CMS.
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5 – 7 Years Pre-Sales Engineering, Customer Facing Experience. Work with your sales partner to provide pre-sales technical support to strategic enterprise customers and prospects to drive sales of their products and services.
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Work cross-functionally with key departments including Product, Operations, Support, Finance, Sales and more to effectively resolve customer issues. The CSM will lead customer onboarding and serve as the strategic account manager for a dedicated book of business in Film & Television production.
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Experience performing electrical engineering design of CCA, EO or RF Seeker/Sensor, or electronic subsystem including circuit design, CCA assembly, electrical test and production support. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
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The Call Taker must demonstrate the highest level of customer service while coordinating each request. Demonstrate compliance with all Company and customer policies and procedures as they pertain to the coordination of patient transport.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Provide support to our customer base via email, phone, chat, and video:? 3D Printing Customer Service Specialist, 3D Printing Customer Service Specialist. Opportunity for travel to trade shows, customer site visits, company retreats, and to meet the team in the opposite-coast home office.
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Liaise between customers and support , as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer. Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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Customer Service Empresa Industrial Alemana. Para nuestro cliente un importante fabricante de equipos y sistemas de bombeo de origen Alemn, buscamos un(a) Customer Service, para que se haga cargo de realizar cotizaciones y seleccin de equipos y sistemas hidrulicos.
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This is an exceptional opportunity for a mission-driven and dynamic Senior IT Support Specialist who is excited about building the end-to-end technology infrastructure from the ground up for a value-based care delivery startup.
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Trusted by leading global companies like Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement.
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customer support jobs Title: assistant program in Los Angeles, AL, Pennsylvania
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