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Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries. The Customer Advocate (CA) is the facilitator between Great Day Improvements, LLC (GDI) customers and the company.
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IVR liaison for Contact Center questions and research regarding the contact center and Main Frame issues. Monitor and report on the adoption and satisfaction levels of new features and enhancements among contact center users.
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The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.Equal Employment Opportunity (EEO):PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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Customer service / call center / help desk experience preferred. Chorus Call seeks an individual on an intermittent basis to manage virtual meetings, process reservations, and provide customer service.
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On-site work located in Robinson Township, PA at our National Operations, Support & Distribution Center. Join our team as a full-time Customer Service Administrative Assistant at our Robinson Township location.
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Clean and certify merchandise in the Quality Assurance Center for all items personally returned. Act as a customer counselor who resells the benefits of timely lease agreement renewal payments.
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The Customer Account Advisor assists the Accounts Department in lease agreement renewal. Perform responsibilities of the Customer Account Manager when directed. Assist with merchandise returns and customer deliveries as directed.
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Document all customer appointments in the store computer system. Job Title: Customer Account Advisor. Maintain updated customer information. Assist in setting and achieving daily, weekly and monthly revenue and renewal goals.
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Understand operational workflows for a Customer Service Contact Center. The Contact Center Coordinator is responsible for the daily operation of the Contact Center with a focus on First Call Resolution (FCR) and maintaining the established, better than industry standard, Contact Center metrics.
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In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. We are hiring Remote Customer Service Representatives to join our elite teams.
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The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert.
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The Order to Cash (OTC) / Customer Experience Center (CEC) Senior Operations Analyst will actively support all processes within the Order to Cash (OTC) system and collaborate with all functional teams (Product Management, IT, SSCs, ISRs, sales warehouse, compliance, logistics, supply chain, manufacturing, engineering, tax and finance) at Kennametal to resolve issues, improve the OTC process at Kennametal and our customers experience.
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Experience with data migration strategies and moving production systems in on-premise/data center environments to Google Cloud. 6 years of experience as a technical consultant, technical pre-sales engineer, enterprise architect, or in a customer-facing role.
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Previous customer service experience and or call center experience preferred. To navigate to the PITT OHIO Career Center and apply for this position, please go to. PITT OHIO , a $826 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD services is seeking a Customer Service Specialist to join our team at our Corporate Headquarters in Pittsburgh, Pennsylvania.
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Ensure staff productivity measures are achieved; Work together with Call Center Staff via PDA to recover machines; Work together with Security Escort Officer. Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower.
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center job Title: customer in West Mifflin, PA
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