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Maintain relevant documentation, utilize computer software and clean up machine and work area. Set-up and operate the Pad Print and InkJet printing machines (includes loading and unloading) as well as any support equipment used to print logos on hard hats.
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Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick-up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on-hand counts of medications and entering invoices.
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Computer Literacy, Customer Complaint Resolution, Customer Service, Detail-Oriented, Group Problem Solving, Interpersonal Communication, Inventory Management, Quality Control (QC), Teamwork, Written Communication.
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Basic computer skills, typing, uploading, and downloading documents, email, Microsoft Outlook and Word, as well as using the internet. Car, Microsoft computer, smartphone, and reliable home internet.
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Experience using basic Office Suite computer and workforce management programs. You aren’t looking for Monday thru Friday job where you are at a computer all day. Experience using basic Office Suite computer and workforce management programs.
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From an employer perspective you will be assigned a mentor who will train and coach you through the Service Advisor role, Starting with the basics of customer booking and appointments, learning the dealer computer systems, progressing to job shadowing with customers face to face, ultimately towards the end of the apprenticeship having your own customers to manage through the entire journey.
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