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Work effectively with Contact Center Manager to ensure escalated class member situations are resolved in a timely manner. Angeion Group’s Contact Center provides first-level support to class members who require assistance filing claims or receiving disbursements.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The IT Business Analyst (Retail OMS) is responsible for business and systems analysis functions supporting his/her assigned applications.
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Functioning as a Senior Contact Center Engineer, this individual install, maintains, and operationally supports all telecommunications systems, infrastructure and related hardware/software, including but not limited to, Voicemail, Genesys Pure Cloud, Workforce Management and other call center applications.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Contact Representative positions require telephone contact with taxpayers and/or their representatives in response to IRS contacts regarding a limited number of delinquent situations. Specialized experience for this position includes: experience gained through work in positions that involved frequent contact with the public researching and responding to non-routine requests for information orally or in writing.
Part-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. In-depth knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Under the general direction of the; Director of the Call Center, the Manager, Contact Center is responsible for the coordination of all operational ; activities related to Off-hours, Enrollment/Third Party Liability (TPL), Member/Provider Services, Research, Claims/Provider Claims, Panel Transfer, Enrollment and Hire Ahead areas.
Full-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact center solutions. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics.
$75 - $80 an hourExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Contact Center Manager is responsible for executing the daily operations of the Contact Center. The Contact Center Manager is responsible for customer service for various audiences including members, school groups, and the public.
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We are looking for a Contact Center Representative (Bala Cynwyd, PA or Leawood, KS) to join our team! Resolve issues on first contact whenever possible. We are looking for a Contact Center Representative (Bala Cynwyd, PA or Leawood, KS) to join our team.
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Our client is looking for 4 Contact Center/Intake Agents to join their team in Camden County, NJ. We are looking for candidates who are polished, able to articulate themselves on the phone and have a strong interest in working in a customer service oriented environment.
$16 - $20 an hourTemporaryExpandApply NowActive JobUpdated 1 month ago
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