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WHAT YOU GET TO DOThe Control Systems Engineer must ensure that service orders are processed in compliance with the service agreements in customer contracts and with service operation processes according to company directives.
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Aqueity, a leading MSP, is looking for a skilled IT Service Desk Escalations Engineer - Tier 3 to join our growing team! The IT Service Desk Escalations Engineer – Tier 3 is responsible for technical escalations support on the service desk and acts as a coach to other help desk technicians.
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This position exists to ensure that as RTS dynamically pursues business growth and success at the rapid pace that the IT industry (and our clients) demands, we are doing so in such a way that consistently maintains and grows our level of excellence in the customer service we provide.
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We are currently seeking a Client Service Engineer (Level II) to join our Rehmann Technology Solutions team. You will be part of our first line of service to our clients by providing remote, technical support using exceptional troubleshooting and problem resolution skills.
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The Service Desk Senior Engineer will ensure stable operation of Managed Network Services client’s computer networks. Excellent interpersonal, customer service and relationship building skills.
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Job description for Service Desk/Customer Service profile. Technical Requirements Technical Service desk or technical call center experience is necessary. Have good technical understanding of the products building up a desktop service.
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Enable IT Customer Support Self Service for CA Service Desk. As an Sr. Solutions Engineer – CA Service Desk, the resource will support the IT ticketing system that is critical to the daily operations of WMATA. The primary responsibility Senior Solutions Engineer is to configure and support the CA platform supporting key Information Technology Infrastructure Library (ITIL) processes such as Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, Employee Self Service and other service modules for data center activities.
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Diagnose, troubleshoot, and resolve complex technical problems, delivering top-tier customer service. Join a top investment firm as a Service Desk Engineer based in London.
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The Control Systems Engineer must ensure that service orders are processed in compliance with the service agreements in customer contracts and with service operation processes according to company directives.
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You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience.
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As a Solutions Engineer specializing in CA Service Desk, you will play a. Job Title: Solutions Engineer - CA Service Desk. Support and configure CA Service Desk, CA Knowledge Management, CA CMDB, and Asset Management.
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Solutions Engineer - CA Service Desk. Minimum of 6 years of experience with CA’s CMDB and Service Desk tools. encompassing key ITIL processes such as Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, and Employee Self Service.
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Service Desk Engineer. Handling all the Inbound calls chat and emails in service desk. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world.
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This job entails direct support in fleet monitoring and maintenance planning for the Siemens Locomotives and duties to support Siemens Customer Service. The Mechanical Desk Engineer also provides technical oversight to the contractual depots and administrative services to the Siemens Reliability and Service Managers.
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Siemens Mobility is GROWING and seeking to fill 2 NEW Additional Mechanical Desk Engineer positions in the Wilmington, Delaware facility. Resolve product or service issues by clarifying the Customer's problems; determining the cause; selecting and explaining the best solution; expediting correction or adjustment; following up to ensure resolution.
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customer service jobs Title: service engineer desk in Sherwood, Oregon
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