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The Intermediate Associate Telesales Representative is a Client Service and Sales support position, fully responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) procedures for Citi’s Investment and/or Banking clients.
$87,380 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.
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Within the Service Delivery Center, our Business Technology segment is comprised of several competencies: AI & Data, Technology Assurance, Banking & Capital Markets (BCM ) Technology, Customer Relationship Management (CRM), Digital Enterprise and Transformation (DET), Microsoft Dynamics, Quality Engineering Automation, Oracle, PEGA, Microsoft Dynamics, SAP Solutions Delivery (SAP), InsurTech and many more.
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Customer Service Relationship Rep needs 1-3 years customer service, customer support or inside sales with Financial Services/Banking experience. Excellent negotiation and analytical skills - Sales or Customer Service experience preferred.
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Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.
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Maintains a strong knowledge of Equipment Finance Business and Operations including policies and procedures, risk and controls and customer service programs. This position oversees the Customer Service Department within the Equipment Finance Division.
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Operations Oversight – Leads the daily customer service operations and provides guidance to supervisors and seniors. Monitors Customer Complaint Case Management to resolve account or service issues.
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Customer Service Management. Manages risk in every business, product, and service transaction leveraging available tools. Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans.
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Are you a motivated individual with 1-3 years of experience in customer service, customer support, or inside sales in the financial services/banking sector? We are seeking a dedicated Customer Service Relationship Representative to join our dynamic team.
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Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs.
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